Axiom Home Page Forums General Discussion Advice from Axiom Owners I got a new job, so which sub do I buy????

Yes...I am liking it very much! There are some more macros I want to attempt.

BTW....I did an "update" to the new version of the editor, and the app started crashing. I had to revert to the older version...no problems.

The new consumer models are not computer programmable, right? That MX-850 is nice...but I do no need the extra capability....yet.....and it is expensive. I have actually been thinking about getting the sidekick.

MaxF saw it for what it is, a marketing attempt by Doctor Anthony Rosalia.

If you find the sidekick anywhere, please let me know (after you order yours, of course ). I've had a hard time finding it. I've found it here, and here. But I don't know anything about these vendors, and would not be surprised if they actually didn't have any in stock. The latter lists only one in stock, but it's more expensive than the former. I'd call before ordering to be sure they have them in stock.

Didn't realize there was a new version of the Editor. Is it only for the new models?

Well, if anyone ever decides to upgrade to the new models, PM me. I have a feeling I won't be able to afford the MX700 before it becomes unavailable...

I was going to try eBay.

Yeah....I actually got an email about the new version, and did the update as instructed. After that, whenever I tried to save a macro in the editor...it crashed.

>>by the way....this is the ONLY forum that has persuaded me to by a product in less than 3 days!

If you're ever in the market for a telescope, check out the Stellarvue forum on Yahoo. Stellarvue is the only other company I have seen in the same league as Axiom in terms of product quality and customer "passion", although I imagine Onix is pretty close.

3 days and you'll be buying a telescope even if you never wanted one

There's a flag on the play....15 yards personal foul, hijacking.

I don't take some of the BS from other forums too seriously. As some other people have stated, every company has idiots employed or has idiot supporters. In my search to date, the HSU and SVS reps have been extremely helpful. In fact, the SVS guy (I think his name is Eric) apologized for not responding within 24 hours. To make it up to me, he offered to send me an SVS shirt with my order.

Both companies have been very patient with all of my stupid questions regarding sub size and location.

Absolutely spot on, John. It's so easy to dwell on the idiots because they're so vocal and visible. But, the fact is, they're in the minority, and unfortunately overshadow the vast majority of employees and supporters, who are basically kind and considerate.

So many of these internet companies have raised the bar when it comes to customer service, and, like the SVS guy you mentioned, are worthy of our praise.

John - Eric's name comes up very often in SVS conversations. Interesting how that whole Customer Care thing works for everybody and pays dividends to the company.

Jack & Curtis - the 700 will likely go away before too long and the 850 is a bit more expensive. However, it won't be long before we start seeing the 850 at open box prices. I am also torn about getting another 700, but I think I'll likely just wait and get the 850 in a few months and retire the 700 to the den setup, where my wife is currently undergoing frustration therapy caused by the array of remotes in that room. The only real differences between the 700 and 850 are 1) better thumb pad (who cares), 2) bundled the old 700 & 800 to allow for an optional RF capability and 3) higher price.

So is the sidekick a remote for a remote???