Axiom Home Page Forums General Discussion Home Theater DHL or Purolator Lost my speakers!!!!!

Either DHL or Purolator lost my new HG Cherry M80's QS8's and VP150......How do you loose 5 boxes??

I have talked to noreen and she is trying to track them down.

If it is DHL you will most likely see a statement that says "shipment arrived at incorrect facility, sending to correct facility."

I'd almost put money on it

Exactly... did this happen to you?

It's more than likely DHL's problem. It took DHL 2 weeks to track my order down. Sent to the wrong place twice. And when you get the speakers, check the boxes for the DHL holes and make sure your speakers aren't damanged. The boxes that arrived late for me looked like they were dragged by the truck. But thanks to the superior Axiom packaging, none of the speakers were damaged. Good luck.

Bummmmmmmmmmmmmmmer!

Do you have the feeling that someone somewhere is hooking up a new home theater system and is about to be blown away?

That'd be paranoid. They probably just took a slight detour ... a routing error which sent them first to Minnesota.

Did anyone give you a tracking number so you can wear out your refresh button?

DHL's website has stated "Shipment arrived at incorrect facility. Sent to correct destination." for 4 days. I have talked to 6 people at dhl the first 5 told me the boxes were on their way and the hold up was a damaged bar code on 1 of the boxes. the last person i talked to told me they never even had the boxes....

Yah, that happened to several of us here.... DHL sucks

I deal with Fed Ex, UPS and DHL regularly, DHL has the most problems.

At our company, we had many problems (a good half a dozen cases) with stolen goods (harddrives, laptops, parts...) with DHL (and they always denied responsibility!!!!) that we boycot any company using them (and we're not using them ourselves).

Yep, this is a common excuse from DHL, not sure why Axiom keeps using them.