Problems always on Friday when cust sppt is gone - 12/08/17 10:51 PM
A little help from anyone else with an Axiom Air?
I plugged the unit in this afternoon to get it powered up. It has been sitting in a box for about a month (testing it before it gets handed out as a gift).
I went to startup the Air after plugging it in and got no joy. No lights. The unit was working fine when i first got it a month ago.
Thinking there is something wrong with the Air, i tried a few variations to turn it on like holding the power button down for a few seconds rather than a quick press.
Nothing.
I checked the power cables and one was 'a bit' loose (the main three prong going into the transformer) so i made sure it was tight and tried turning on the power again.
Nothing.
Then i noticed on the power brick there is a little LED light. I noticed that LED light is not on when the brick is plugged in (assuming it is a light of course).
Can someone confirm if this light is on for their Air when plugged in?
If yes, then i would suspect i have a dead power brick and as such, cannot do squat with the Air until sometime next week after contacting customer support.
[sigh]
Always a problem on a Friday evening when business is closed.
Given the nature of the problem there is no other way to charge the Air. Something new to add to a wish list.
It would be nice if there was a universal charger that i could hook up to this thing. I could drive to Best Buy and have a new charger in about 10 minutes. Or even a USB trickle charge. It might be slow, but it's better than having to wait 4+ days until a new power brick could possibly arrive.
Any thoughts that anyone else knows about?
I plugged the unit in this afternoon to get it powered up. It has been sitting in a box for about a month (testing it before it gets handed out as a gift).
I went to startup the Air after plugging it in and got no joy. No lights. The unit was working fine when i first got it a month ago.
Thinking there is something wrong with the Air, i tried a few variations to turn it on like holding the power button down for a few seconds rather than a quick press.
Nothing.
I checked the power cables and one was 'a bit' loose (the main three prong going into the transformer) so i made sure it was tight and tried turning on the power again.
Nothing.
Then i noticed on the power brick there is a little LED light. I noticed that LED light is not on when the brick is plugged in (assuming it is a light of course).
Can someone confirm if this light is on for their Air when plugged in?
If yes, then i would suspect i have a dead power brick and as such, cannot do squat with the Air until sometime next week after contacting customer support.
[sigh]
Always a problem on a Friday evening when business is closed.
Given the nature of the problem there is no other way to charge the Air. Something new to add to a wish list.
It would be nice if there was a universal charger that i could hook up to this thing. I could drive to Best Buy and have a new charger in about 10 minutes. Or even a USB trickle charge. It might be slow, but it's better than having to wait 4+ days until a new power brick could possibly arrive.
Any thoughts that anyone else knows about?