I don't know if anyone has noticed but Logitech has just implemented a new policy with their Harmony remote customer support that after 60 days of purchasing a remote, phone support is no longer available. A rather poor move as far as I'm concerned seeing that it's a hefty price for their top-of-the-line models like my Harmony 1000.

I have always been extremely happy with their customer support, on par with Axiom in my books, but this just sucks, no other way to put it.