Axiom Home Page
Posted By: shag EP600 - 08/05/07 04:04 AM
I helped a friend setup his new Epic 80-EP600 system this weekend. The receiver is a Denon AVR2807. The problem we have is the EP600 constantly buzzes or hums when there is no source material playing. It seems perfectly fine while watching a dvd. Stop the dvd and the humming begins. The humming even persists while listening to a cable music station.

I tried searching the forums since I figure I can't be the first one with this issue but couldn't find anything (probably searching using the wrong terms).

And before you all ask...

Volume half way or 9 o'clock.
crossover set to bypass.
phase set to 0.
trim set to flat.

Any ideas?
Posted By: CV Re: EP600 - 08/05/07 04:08 AM
How close is the sub to either of the M80s? I seem to remember a review that said the M80 and EP600 could start "talking" to each other when nothing was playing and they were in close proximity. That's my only guess. Now let the real experts answer.
Posted By: Wid Re: EP600 - 08/05/07 04:13 AM
Have you tried taking out the ground screw?
Posted By: shag Re: EP600 - 08/05/07 04:15 AM
Funny that the amateur would make a good guess. The M80 is less than 6 inches away. I thought of that but didn't try it since it was late. I'll try moving the sub tomorrow to see if that makes a difference.
Posted By: CV Re: EP600 - 08/05/07 04:23 AM
Oh, it's probably not a good guess. I found the review I was thinking of, and it wasn't really humming or buzzing, but something much more severe.

http://www.6moons.com/audioreviews/axiom/axiom_2.html

"Making a long story short, I came to realize -- and had it verified by Axiom -- that if the subwoofer is placed too close to the speakers without a signal running through the system, the speakers and the subwoofer become... um, bored. They start talking to each other. I'm not sure who starts the conversation but the speaker talks to the sub, which responds in kind. As with any feedback loop, voices raise and eventually, it becomes an extremely loud conversation at an extremely low frequency. This electronic feedback conversation was notable in that it occurred at so low a frequency as to be inaudible. But it was reproduced with enough raw power to rattle the hell out of my room. It was at this point that I knew this thing was going to be fun! But I was going to have to send the speakers and sub to neutral corners."

Still, maybe it could have something to do with it?
Posted By: Mojo Re: EP600 - 08/05/07 05:59 AM
Like Wid said, try removing the ground screw.
Posted By: shag Re: EP600 - 08/05/07 11:07 PM
I moved the M80 around 4-5 feet away from the EP600 and it still hums. I removed the ground screw and the hum went down dramatically, but it still has a faint hum. Although it is much better, it won't go into standby mode. So, I still consider this problem unresolved.

One thing I did notice is if I turn the sub crossover to 40, it goes away completely. However this solution is useless since I want to keep the sub's crossover on bypass.

Still looking for ideas I guess.
Posted By: CV Re: EP600 - 08/05/07 11:16 PM
I'm in the same boat. I removed the ground screw, and while the hum was considerably less, it's still there. I haven't tried a ground isolator yet. I'm upgrading to an amp/preamp combo this month, and I'm hoping that, as a side benefit, using an XLR connection to the sub will eliminate the hum. I'm not sure on your next course of action, but a ground isolator might be something to look at. Again, I defer to ANYONE else's opinion here.

http://www.axiomaudio.com/groundisolator.html
Posted By: Mojo Re: EP600 - 08/05/07 11:36 PM
Since it goes away when the cross-over is set to 40, it's 60Hz hum from your house wiring.

If any of you can get rid of it let me know as I have the same issue on my 600. It's very low amplitude though so it only bothers me when I don't have anything playing and I'm purposely listening for it.
Posted By: Ken.C Re: EP600 - 08/05/07 11:40 PM
Maybe y'all should call Axiom...
Posted By: Mojo Re: EP600 - 08/05/07 11:50 PM
The standard solutions are a filter for the sub cable and/or a filter for the AC receptacle. I've tried the filter for the AC receptacle and it didn't do anything. I haven't tried the filter for the sub cable because I don't know how exactly it works. If it's a 60Hz notch filter, no thanks as 60Hz and the band around it is contained in music after all.

Of course the other solution is running the sub cable in high magnetic permeability conduit but I'm not going there .
Posted By: Ajax Re: EP600 - 08/06/07 01:32 AM
It seems to me that the most common cause of 60Hz hum is a ground loop caused by a cable or satellite connection. Have any of you tried unhooking the cable or satellite from your system to see if the hum disappears?

Should that prove to be the problem, often it can be solved by a Video Isolation Transformer such as those offered by Axiom or Parts Express. If you believe what they say on the web site, it does not affect video or audio performance.
Posted By: Mojo Re: EP600 - 08/06/07 01:37 AM
I don't have cable or satellite connected up to any of my components. Not even the TV.
Posted By: Ajax Re: EP600 - 08/06/07 04:10 AM
LOL! Well then a Video Isolation Transformer won't do you any good, will it?
Posted By: Brent Re: EP600 - 08/07/07 05:18 PM
Hi Shag - It is likely that the hum is video related. To verify, disconnect the cable feed into the cable box or satellite receiver. If the hum still persists call me toll free at 1.866.244.8796.
Posted By: RickF Re: EP600 - 08/07/07 11:36 PM
I had a ground loop hum not too long ago, found the source to be that our lawn guy had bumped the ground wire at the connection to the home ground rod ... a quick and determined reconnection of the wire to the ground rod rectified the ground loop.

I'd check all cable and outside home grounding sources.

Also, whenever I had grounding issues involving the cable coax the hum came through the 80s and not the 600....whether or not it makes any difference where the hum comes from, I don't know.
Posted By: SirQuack Re: EP600 - 08/08/07 12:15 AM
Lawn Guy?
Posted By: Haoleb Re: EP600 - 08/08/07 01:06 AM
Quote:

I don't have cable or satellite connected up to any of my components. Not even the TV.




You can get an isolation transformer for audio signals as well. Its not a notch filter, Just a transformer. Obviously the quality will matter as with any type of transformer inline with your signal.

Here's one I would like to get for use with my computer but just cant justify the money at the time.

http://www.partsexpress.com/pe/showdetl.cfm?&Partnumber=245-875
Posted By: Mojo Re: EP600 - 08/08/07 10:25 PM
Quote:

Lawn Guy?




. That's what make Homedad my hero.
Posted By: Mojo Re: EP600 - 08/08/07 10:27 PM
Robb,

Thanks so much for this link. I will definitely look into this.
Posted By: SirQuack Re: EP600 - 08/09/07 12:32 AM
Quote:



. That's what make Homedad my hero.




I was talking about Rick (Brotherbob)
Posted By: Mojo Re: EP600 - 08/09/07 01:41 AM
Oh. Well, if Rick's a homedad, he's my hero too .
Posted By: Wid Re: EP600 - 08/09/07 02:10 AM
Nope he's a pilot but he does have onehellofa theater room.
Posted By: SirQuack Re: EP600 - 08/09/07 02:22 AM
And a lawn boy, or was that a lawnboy mower.
Posted By: MarkSJohnson Re: EP600 - 08/09/07 12:59 PM
You're ALL my heroes......
Posted By: shag Re: EP600 - 08/13/07 11:58 PM
Ok, update... I removed the cable tv wire from the wall. Instantly got some weird feedback through the sub. I tightened the ground screw back in and everything went quiet. Since I had a Monster Power Home Theater PowerCenter Surge Protector, I decided to run the cable tv through the power bar since we didn't try that. Everything looks like its working fine and the sub is quiet like I expect it should be.

Although everything seems to be fine now, the sub still doesn't go into standby mode. Even when I disconnect the sub cable leaving only its power cord plugged in, it still refuses to go into standby. I'm assuming its still picking up some kind of interference from the electrical wiring in the house.

If anyone has any last suggestions, I'm all ears. I'll call Axiom tomorrow and see what they say but otherwise, I may have to deal with turning the sub on and off every time I want to use it.
Posted By: SirQuack Re: EP600 - 08/14/07 12:46 AM
Is there a stand-by mode? My EP600 green light is on all the time.
Posted By: Mojo Re: EP600 - 08/14/07 12:49 AM
It appears that you are closer to confirming that it's 60Hz hum from the power lines. If you turn up the volume on the sub, can you hear the hum?

Also, try turning off all the lights to see if the problem disappears. Also unplug all of your equipment from the walls. If it goes away, plug them in one-by-one to identify the offender.

You and Sirquack should get together. You can fight over who plays Sherlock and who plays Watson .
Posted By: Mojo Re: EP600 - 08/14/07 12:57 AM
Randy, there is no stand-by on the 600 that I am aware of. And now that I think of it, I don't think there's one on the 500 either.
Posted By: grunt Re: EP600 - 08/14/07 01:04 AM
Quote:

I don't think there's one on the 500 either.




I think your right as the green light is on all the time.
Posted By: shag Re: EP600 - 08/14/07 01:30 AM
Quote:

Is there a stand-by mode? My EP600 green light is on all the time.




Well, if that's the case, I guess I don't have any further problem to solve. I expected the EP600 to go into standby just like my EP350. The light on the EP350 turns red when not in use. If the EP600 does not, then this case is closed.

So next question, is there any issue with leaving the EP600 on all the time?
Posted By: HomeDad Re: EP600 - 08/14/07 01:58 AM
There is definatly no standby on the EP500, I'm guessing the 600 is the same. I've only turned off my EP500 once, only because we were away for 2 weeks and I shut down the entire system.
Posted By: SirQuack Re: EP600 - 08/14/07 02:02 AM
Thanks Mojo, I didn't think there was, only my 350 seemed to have this circuitry. I was just questioning Shag above as he mentioned the standby mode.
Posted By: Mojo Re: EP600 - 08/14/07 02:10 AM
Well, it depends on how technical you want to get.

For one, it certainly is a waste of energy albeit a relatively small one.

Second, any time electrons flow through an electronic component, that component's lifetime is reduced. Now how much it gets reduced just sitting there idling can be calculated if one has the component loading model. I would venture to say that at idle, the effect on lifetime is negligibly small.

I believe there may be a remote input on that sub that can get triggered from your amp but don't quote me on that.
Posted By: dllewel Re: EP600 - 08/15/07 05:17 AM
I measured the power draw of an idle EP500 once, it was around 12 or 14 Watts.
Posted By: Hutzal Re: EP600 - 08/15/07 01:18 PM
The EP400 - EP600 technically do not have "standby" modes, however, the digital design of the amp detects that there is no source incoming and lowers its power usage (I think). I remember seeing this somewhere, can't remember where.

Just to add to the poll, my green light is always on as well.
© Axiom Message Boards