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 A word about Axiom support
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Joined: Jan 2004
Posts: 5
regular
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OP
regular
Joined: Jan 2004
Posts: 5 |
A couple of weeks ago my EP350 Sub stopped working. I contacted Axiom by email and gave the info about the sub. The next day I received an email from Axiom support. After a few emails they shipped me a new part for my sub. I was able to install it myself with very little trouble. The sub now sounds good as new.
I wanted to thank Debbie, Alan, Noreen, and whoever else was involved in getting my speaker back in service so quickly, without having to ship the whole sub back.
I'm sure a failure is rare, but if one does occur I think you can count on Axiom for great support.
Thanks,
Bill
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 Re: A word about Axiom support
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Joined: Apr 2004
Posts: 626
aficionado
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aficionado
Joined: Apr 2004
Posts: 626 |
Yep, Axiom's customer service rules, as do their speakers! 
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Re: A word about Axiom support
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Joined: Apr 2005
Posts: 2,339
connoisseur
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connoisseur
Joined: Apr 2005
Posts: 2,339 |
I have to say I'm not surprised. Axiom CS continues to shine!
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