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#213062 - 06/25/08 10:45 PM EP500 Has Red Light - How to Fix/Send for service?
Khan Motorsport Offline
old hand

Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
I don't know why it happened, but my EP500 doesn't seem to be working and the light on the back lights up as red.

Is there any thing i can do to fix this at home or do I have to send it in? What's the warrenty period on these things anyhow? 1 year? 30 days?


Thanks
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-Omar
Team Mischief

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#213066 - 06/25/08 11:38 PM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: Khan Motorsport]
nickbuol Offline
axiomite

Registered: 09/16/04
Posts: 5316
Loc: Marion, IA
Have you tried calling Axiom? They are known for outstanding customer service and you may get a result faster calling the experts there than waiting for the "experts" here.

I'd help you out, but I don't have an EP500.
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#213085 - 06/26/08 01:19 AM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: nickbuol]
anthony11 Offline
local

Registered: 04/15/08
Posts: 274
Loc: Portland OR
One needs a metric telephone to call Canada, though, right? ;\)

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#213095 - 06/26/08 03:00 AM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: anthony11]
BrenR Offline
connoisseur

Registered: 12/10/03
Posts: 3602
Loc: Winnipeg MB Canada
 Originally Posted By: anthony11
One needs a metric telephone to call Canada, though, right? ;\)
Yes, ours go 0-9, not 0-11.

Bren R.

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#213098 - 06/26/08 08:11 AM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: BrenR]
terzaghi Offline
connoisseur

Registered: 04/04/07
Posts: 4870
Loc: Tulsa, Oklahoma
a fuse maybe?
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#213105 - 06/26/08 09:50 AM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: terzaghi]
SirQuack Offline
shareholder in the making

Registered: 01/29/04
Posts: 13565
Loc: Iowa
800 Axiom
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#213138 - 06/26/08 12:35 PM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: SirQuack]
fredk Offline
axiomite

Registered: 12/06/07
Posts: 7786
Loc: Canada
If you do that here, Peter will answer.
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Fred

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#213140 - 06/26/08 12:41 PM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: fredk]
Khan Motorsport Offline
old hand

Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
called axiom,
very nice people as i would expect.
the tech support fella suggests that i replace the fuses that were in there (250mA) with 1A slow blow fuses because even though they look fine, they might still have no conductivity.

going to try that and see.
_________________________
-Omar
Team Mischief

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#213204 - 06/26/08 06:46 PM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: Khan Motorsport]
nickbuol Offline
axiomite

Registered: 09/16/04
Posts: 5316
Loc: Marion, IA
Ah, a multimeter would be your friend here... But, grab those fuses and give us an update on the prognosis...
_________________________
http://ht.buol.us
2-M60s, VP180, 8-M3s, SVS 20-39PCi, DIY Sub, 8-Shakers, JVC RS45, Anthem MRX-1120

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#213509 - 06/28/08 04:15 PM Re: EP500 Has Red Light - How to Fix/Send for service? [Re: nickbuol]
Khan Motorsport Offline
old hand

Registered: 11/10/07
Posts: 61
Loc: Toronto, Canada
replaced all the fuses. Red light is still on.
will call axiom CS again after it opens.
_________________________
-Omar
Team Mischief

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