I think Axiom e-mail system is above average. Till I got the problem with the M22 and there was people on vacation. Whenever I e-mailed Noreen she would be writing me back in a 1 to 2 hour time frame. What I consider very satisfactory. Sending an order wrongly is a very serious matter IMO, but these things happen to the best and I don't blame Axiom, just think they should double check all order before dispatching them. So far I would say that I am satisfied with Axiom, but the best thing they have is this forum, so that would be really nice if the people who work at Axiom could take this forum to get closer to customers and their needs. The best CS I have seen so far in a company abroad ( for me ), is from Victoria's Secrets. I have bought some stuff for my wife and she didn't like the color of some and there was a huge difference between sizes of their different models. To every order they already give the customer the return shipping tag and also pay back shipping fees. Even though I live in Japan I was fully refunded the shipping cost of something my wife wanna exchange because she didn't like the color. That has really impressed me. Even here on Japan where most of the companies have very high level CS never have I seen something like that.

Sorry about the misunderstanding about "Just live with it"

The part you were supposed to be looking at was below ....

the bad visual representation of a leaning speaker.. / - |

Thank you for clearing that up,
My sense of humor wasn't at a good spot last night
I did as was suggested and called, talked to JC (asset to the company) and he is taking care of me
Now if I see where someone is in the same situation I was in I can let them know how I resolved it.
Hats off to Axiom for allowing less than complimentary input on their forum, there are some companies that censor
Love the SPEAKERS

I do see that the "Customize Yours" option now does have the buyer select from: standard feet, custom feet, or spikes. So that's spelled out.

Plus, what I've been asking about. If Axiom really believes that bi-amping is a myth, and can't be accomplished with the passive crossovers in place, why do they still build the M80 with two sets of posts? Well, they've stepped up, and now if you want the placebo posts, you have to specially request them, and wait 10 days. Though there's no additional cost.

The 2010 Ford Edge which will be comparable to he 2008 I drive, is exactly the same car from inside out, just different color. That analogy is completely ruled out in a decent world of mechanical engineering...

OTOH where are the benefits of the so called upgraded V3 Axioms, is there any posted specs we are all missing, or is just two or trheee raving fanboys claiming they are far better thant the previos V2 model an period???

Wow. Inflammatory much?

I haven't seen anyone here post that the V3s are far better. Matter of fact, I don't remember seeing ANY user comparisons yet.

I suggest two asperine and don't post until the morning.

Alan did post how much better they were, but then he is the head marketing guy and should be a fanboy.

I know Axiom posted an anonymous review, but I don't think anyone here on the forums (customers) has....

With the exception of comparing a new VP180 centre to M80 V2's, I think direct comparisons with the V2 and V3 M80s won't be too common as a matter of economics more than anything else.

If the V3s are sonically the same as V2s then Axiom shouldn't post reviews which say the V3s are better.

As to Alan Lofft, their resident flack, he speaks for Axiom, so if he says the V3s are sonically superior, then that's Axiom speaking.

Jc and Brent told me that the M3V3s sound the same, but of course that was only after my is it a V2 or V3 issue arose.