In that case it could be only the Montreal employees who are mucking about, but it's still amazing that the best answer I can get from the Purolator support line is "we don't know what's happening there, we don't know if you can pick up your packages yourself because of something". I'm paraphrasing a little, but that's pretty much the gist of what they told me.

So yeah, no going to the depot to grab my things \:\(