Steve, I'm sorry to hear your having these problems, as well as you Rob. These things should not be happening... I know it is frustrating, but you as a customer should call the 800 again and explain what is going on.
JohnK makes a good point. Where is your receiver dB level setting for the sub? I try to shoot for around 0dB on my receiver, which puts my EP600 volume knob pretty low, about 7 o'clock. However, I have an older EP600, a few years old, so the volume numbers might be different now.
Anyway, I would say call Axiom again, that is what they are here for...If I lived closer, I'd stop over.
I guess it is only a 1.5 to 2hr drive, lol
