In re-reading Gene's statement, he mentions the nice "chat" with Ian and Amie, and assured them "he" meaning Jball would no longer cause these types of disruptions. Why not put Jball on the phone or video skype to personally appologize to Amie and Ian. Of course that could be staged as well, but if he is in fact a person, adult, college student, or whatever, that would help confirm he is not fiction.