Yeah, I've had better luck with FedEx handling the shipments, personally. When I first started ordering from Axiom, I believe they were using UPS, and there seemed to be more issues. I also work in shipping and receiving at a hospital, and historically FedEx has been better all-around there, too. It sucks that a regional fumble of the operation can sour the experience like that. They need to get that under control.
And Axiom must have worked out a good deal with FedEx on shipping. The last two orders I've received have been shipped via FedEx 2-Day, when it always used to be Ground or maybe Home Delivery. I imagine they're only shipping the smaller items like the bookshelf speakers this way, though, or maybe only close to the holidays. I guess we'll see on my next order, whatever that ends up being.
