You have the N3. I didn't like my Kickstarter N3 so I sent it back.

This spring I bought the new N2 and N3. Both have volume and mute buttons. I really like them including the improved mid-bass on the N3. Both are more stable than the Kickstarter days.

Trade your N3 for the new one.

House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated