I had a few issues in attempting to connect XLRs and triggers on the twins yesterday, and spent a few hours trying differant things. Last night about 9pm I sent off an eamil to Amie explaining the differant things I had try and since I was unable to get both subs to be triggered by the processor, it was looking like I had a problem with the first sub.
When I checked my email at 7:45 am this morning, there was a reply from Ian with an answer to why the twins would not work together, and also a solution. Axiom has been tweaking the firmware, and I have two differant versions, so they are shipping out a new replacement amp for the origianl 600, and then I will have a matched pair, and the XLRs and triggers will work.
We all know that Axiom has excellant CS, but when one receives a reply with answers and solutions from the owner within 11 hours of sending an email out, on a weekend..............I have a list of other companies that should take notice of this type of CS.
Thank you Ian and to all at Axiom !!!
