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ordering question
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Joined: Oct 2007
Posts: 27
hobbyist
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OP
hobbyist
Joined: Oct 2007
Posts: 27 |
A question on the ordering process. I placed an order on the 6th, but then changed it the next day, but then my card was charged the day after for the original amount. I sent Axiom an email, and I'm sure it will all work out. I haven't received an shipping confirmation but doesn't a charge means that it has shipped?
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Re: ordering question
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Joined: Oct 2007
Posts: 395
devotee
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devotee
Joined: Oct 2007
Posts: 395 |
If you order from the Factory Outlet you are charged right away to reserve the next "faulty" speaker.
M80s/VP160/QS8s/EP350; M22s; M3s.
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Re: ordering question
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Joined: Oct 2007
Posts: 27
hobbyist
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OP
hobbyist
Joined: Oct 2007
Posts: 27 |
I did order from the Factory Outlet. Cool, so hopefully I'll have it straightened out tomorrow.
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Re: ordering question
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Joined: Oct 2007
Posts: 395
devotee
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devotee
Joined: Oct 2007
Posts: 395 |
with one or two weeks before a blemished unit rolls off the line there should be lots of time to get changes resolved. And blemish is a much more accurate word than faulty. Mine had a small scratch on the bottom of one (and a big crack on the other from our friendly delivery company - quickly replaced by Axiom!)
M80s/VP160/QS8s/EP350; M22s; M3s.
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Re: ordering question
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Joined: Jul 2006
Posts: 50
buff
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buff
Joined: Jul 2006
Posts: 50 |
Hi rome2000: Sorry about the confusion with your order. We sent a receipt both for the original order and the revised order. Please send me a quick PM if you did not receive them. I know Noreen did the credit that resulted from the change but this will sometimes take 3-5 business days to show up on your credit card. The good news is that we are shipping your speakers this week. Andrea
Axiom Audio
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Re: ordering question
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Joined: Oct 2007
Posts: 27
hobbyist
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OP
hobbyist
Joined: Oct 2007
Posts: 27 |
Hi, yes, she already credited me. You guys/gals work quick. Thanks!
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Re: ordering question
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Joined: Oct 2007
Posts: 27
hobbyist
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OP
hobbyist
Joined: Oct 2007
Posts: 27 |
Great Googly Moogly! It shipped today! I feel giddy!
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Re: ordering question
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Joined: Jan 2007
Posts: 10,490 Likes: 116
shareholder in the making
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shareholder in the making
Joined: Jan 2007
Posts: 10,490 Likes: 116 |
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House of the Rising Sone Out in the mid or far field Dedicated mid-woofers are over-rated
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