Axiom Home Page Forums General Discussion The Water Cooler Am I The Only One....

..who is having trouble with the Axiom web site and forum? It's taking as much as 3 minutes for a page to load completely. This posting form is taking even longer due to all the icons and buttons. I'm having the problem using both IE and Firefox, and the Axiom web site and forum are the only sites that are giving me the problem. Yesterday, everything was normal, but the day before, I was experiencing the same thing. Anybody?

Sometimes I get the load hangs. More often the site simply goes away, and I get the crossed wires page. That usually happens near the evening (PST).

It happens to me too, but not frequently and for about 10 minutes. Everything takes a long time. And then, as fast as the problem appeared, it disappears.

Axiom's provider is having DNS issues. Yesterday, Ken and I were chatting and he was able to access the page fine while I was not. I asked him to do some geekery for me and he gave me an alternate address to try. That seemed to work fine.

For those who don't know what DNS (Domain Name System) is, it is a hierarchical system of computers responsible for translating the names we use to access sites (e.g. axiomaudio.com, google.com, etc.) into the IP addresses that the internet actually uses to get from one computer to another. When it's not working correctly, bad things happen. Like, such as, Axiom Forum withdrawal.

DNS issue would fit perfectly the symtoms I experienced (high level of failures on fetching invidual items on the page).

Things have been fine here.....

So, Mark, the DNS issue improved your square room syndrome, then?

Wow.

Thanks, Peter (et al.). When something like this happens, one doesn't know whether to say "whew, I can put my feet up and wait for the problem to be solved cuz the problem's not on my end," or "Oh Oh! Now I gotta figure out what the heck is wrong and how to fix it."

For the reasons mentioned in my first post, I figured the problem wasn't on my end, but no one had mentioned anything so I just wasn't certain.

Oh BUZZ OFF, Mark.

If you are desperate, just memorize the actual IP address to get to the axiom site, and then you don't have to worry about DNS anymore. That is, until Axiom switches providers and all of their IP's change

Also assuming they aren't doing load balancing of some kind.