Axiom Home Page Forums General Discussion Technical Questions Axiom website often hangs on loading

I can understand why. I put it on a new computer for my father last November and it was the second worst OS install in 20 years. Thought it might be ready for prime time with the release of service pack 1 so I put it on a new PC for myself two weeks ago, and last week and this week…

Hey, thanks. Now I know the term for it.

Grunt,

Are you experiencing the problem just on the message boards, just on the main Axiom website or on both?

Thanks!

James Savard
Axiom Audio

I've also on occasion had problems loading the message board using IE. What I normally do then is go back and get onto the main page then go to the forums from there.

Both to some degree but it all seems to relate to the message boards. I can always enter both the message boards and the main site from outside links. Once in the main site I can access anything without a problem. Once I enter the message boards from any link either outside or the main website the problems start. I can usually browse the message boards freely for a while and move back to the main site once. However, if I go back to the message boards and then try to get back to the main site I get the following message in the status bar:

“Waiting for http://www.axiomaudio.com/index.html…”

This persists for several minutes until the site pops up. Once this happens, any time I try to follow a link on the main page other than “Forums” or “Affiliates” I get the status message:

“Waiting for blah blah blah…”

Again this persists for several minutes until the page suddenly loads. I can always reload the forums page by refreshing or clicking on a link to it.

When a pages hangs or is slow to open this problem persists for that browser window. While one browser window is hanging I can open a new instance of IE and the page loads normally. Also I have set Ping to continuously ping http://www.axiomaudio.com while I cause a page to hang and there are never any dropped packets.

When I enter the forums for the first time everything always loads quickly. After the initial load whenever I follow a link in the forums the page will load quickly however one of two messages appears in the status:

“(1 item remaining) Waiting for http://www.axiomaudio.com/boards/ubbthreads.php?ubb=<insert info for page that’s trying to load”

Or

(1 item remaining) Downloading picture http://www.aximaudio.com/boards/global/images/interface/footer_bar.gif

Note that the page usually loads quickly when the above happens, however the message never disappears and the status bar never shows the page fully loaded.

Affiliates page always loads quickly and completely from any link on the site or forums. However on the “Affiliates” page it always throws the following error message when clicking on the “View your order” link:

“An error occured. Please contact us and let us know about it; please, mention the following message:"Fri Jun 06 22:59:45 2008->Inappropriate ioctl for device"“

I can’t say exactly when this started. I first noticed something a couple months ago when I would leave the “Who’s Online” page open and find that when I came back to it many minutes later there would be an error page displayed saying something like “Sever unavailable try back later”

I have full and easy access to the Axiom site/forums with Firefox right now so it’s not a real big deal to me but not being able to figure it out is getting irritating. I’m happy to answer any more questions or try any suggestions but it doesn’t seem like to big a deal as it doesn’t seem to effect that many people.

Cheers,
Dean

Hi Dean;

I've made a repair to a dead image link on the footer of the forums that could be causing the problem. Could you check to see if the issue is resolved when you get a chance?

Thanks,

James Savard
Axiom Audio

Had all the last bunch of revisions of Firefox. Now on Firefox 3.0 RC2 and this sight is faster than ever for me. I used to have brief pauses when the forum list pages loaded up until this latest version. Never hanged, just 2-3 second pauses, like it was having trouble with bandwidth but wasn't. Never a pause since going to the RC version.

Hi James,

Looks like you got it. I hit every main link in the forums and switched from the forums to every link on the main website without a problem. Also all pages loading completely no more “(1 item remaining) waiting for…)” messages.

Thanks,
Dean

P.S. Thanks to everyone else who responded and for getting me off my lazy backside and trying Firefox.

Everything seems fine now for me using I.E.

The entire forum seems to be loading faster for me?

Bren R.