Axiom Home Page Forums General Discussion Advice from Axiom Owners 3808 problem

Have you tried calling denon tech support? generally their hold times suck.. but if you do manage to get through they are pretty helpful. I think you can email them and get a response bacfk in a couple of hours as well.

So even if you twist the source knob on the receiver itself the source doesn't change?

Just got your reply. Okay, I did call technical support and they suggested just as you did David, to turn the source knob, and it successfully changed sources. The tech support agent then told me to push the "amp" button on the Denon remote until it displayed "call 1 2 3", which it did, and now it switches inputs via the remote and I have video on DVD (haven't tried TV or my other DVD input because my mom had enough of walking up and down the stairs). The weird thing is that I have never had to have the remote on that setting in order for it to work properly. When I told the tech-support guy this he said that that's abnormal. But anyway it's up and running but I won't know about any of the settings until I can check things out.

Thanks for all your help, hopefully everything is okay.

True that

I can only change sources if it shows "1 2 3" or if zone 1 is flashing after pressing amp. If I press the amp again and it shows Zone2, Z3 or Z4 it won't work.

Otherwise you are trying to change sources for zone 2 (if you have it assigned to one of the speaker terminals on the back), or zone 3 or 4 (which don't exist on the 3808). If one of the other buttons is flashing (sat, tuner, ect.) then you are not changing sources but pressing the numerical key to enter a channel or a radio preset/ ect.

Glad to hear it's working again Cam.

Yes, Mark's point is good. If the "pure direct" type of mode(which I never use)is to take supposed advantage of minimal processing, then all features which aren't absolutely essential to basic operation have to be disabled.

Calvin Ken is very wise.

OK I just wanted to call him Ken again.