Re: Need help pick equipment
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Happy anniversay Jack! My 5 year anniversary was the 26th! So I am older than you, at least in Axiom years
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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Re: Need help pick equipment
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Joined: Jan 2008
Posts: 165
veteran
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OP
veteran
Joined: Jan 2008
Posts: 165 |
hmm..why didn't the images show up?? Just links
--- Samsung 65" 8500, xbox 360 Sunfire AV7702 Marantz AV7704 Sony UBP-X1000ES M80s, VP180, QS8s, EP350
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Re: Need help pick equipment
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Joined: Dec 2008
Posts: 505
aficionado
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aficionado
Joined: Dec 2008
Posts: 505 |
WOW!!!!!!!!!!!!!! Were you home when they got delivered? Personally I never would have accepted them! Those are the WORST looking boxes that I have seen!
My opinion is that you did a great thing taking pics. I would NOT open them before talking to Axiom
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Re: Need help pick equipment
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Joined: Sep 2008
Posts: 4,116
connoisseur
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connoisseur
Joined: Sep 2008
Posts: 4,116 |
Wow Fedex did a number on those boxes.
Yes, open up everything and check for any cosmetic damage and if everything is functioning properly. If anything is wrong contact Axiom either by telephone or email and they will take good care of you. Their customer service is outstanding!
I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.
-Max Payne
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Re: Need help pick equipment
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Joined: Aug 2007
Posts: 3,488 Likes: 9
connoisseur
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connoisseur
Joined: Aug 2007
Posts: 3,488 Likes: 9 |
Very good thing to have taken pictures as it may help Axiom down the road. Don't worry about your investment. Axiom is used to deal with these "less than careful" deliveries and has proven year after year that their customers comes first! As Dr.House suggested, open everything and look for damage. If the speakers are functionnal, you can start enjoying them right away even if there are cosmetic problems. The latter will get resolved in parallel. Do not hesitate to contact Axiom if you have any doubts. But, unless they are completely broken, you can start using them right away.
See Mojo's signature
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Re: Need help pick equipment
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Joined: Oct 2006
Posts: 280
local
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local
Joined: Oct 2006
Posts: 280 |
I agree. I would open the boxes and check the speakers. The boxes from Axiom tended to be fairly mangled when I received them, but so far the speakers have been ok. The boxes are made up of a rather soft cardboard and are very easy to puncture, dent, or tear. The internal bracing with foams tends to stabilize the speakers and adds space within the box between the speakers and the cardboard. You can be sure that Axiom will go out of its way to make sure that you are happy. Again, I would not hesitate to open those boxes for another second. I hope all is well and that you can enjoy them very soon.
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Re: Need help pick equipment
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Joined: Feb 2008
Posts: 1,898
connoisseur
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connoisseur
Joined: Feb 2008
Posts: 1,898 |
Avi - I had one box that looked like that out of all of mine and as it turned out the M80 inside was just fine. Like John mentioned, the packaging is built to withstand the common beating the speakers seem to get on the way from Axiom to their customers, but yours seemed to have been treated extremely harshly! By the way, the pics are here for others who didn't follow the links. To get them to display directly, use the third button from the left on the full reply screen to paste the links to the images in. Jason Images:
Epic 80-800: HG Cherry
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Re: Need help pick equipment
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Joined: Dec 2008
Posts: 6,928
axiomite
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axiomite
Joined: Dec 2008
Posts: 6,928 |
I'm sure you can go ahead and open your speakers up, now that you have taken the pictures of the boxes. It's unbelieveable how these transport co's treat other peoples property.
Half of communication is listening. You can't listen with your mouth.
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Re: Need help pick equipment
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Joined: Nov 2007
Posts: 38
enthusiast
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enthusiast
Joined: Nov 2007
Posts: 38 |
Looks like Fedex shipped them on a dog sled.Mine looked about the same.
ONKYO TS-SR875, M22, QS8, VP150, EP350v3, LC-52D92U,HD-A30
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