This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Ever since the upgrade. It was good for the first 24 hours. Now its like I have a dial up connection. Bob. You aren't stealing my internet are you?
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
No problems for me. What DNS are you using?
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
My ISP's. If it were DNS would it not affect all sites or at least it should happen on other sites?
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
It COULD be affecting only a few sites. Try Google's (8.8.8.8, 8.8.4.4)
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
For me it's an on again, off again situation. 90% of the time it's fast.
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Loading much faster than usual for me tonight.
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331 |
Still consistently loading fast for me.
Last edited by Ajax; 11/24/11 04:25 AM.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
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Re: This site is deathly slow to load
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Joined: Jun 2003
Posts: 6,833
axiomite
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axiomite
Joined: Jun 2003
Posts: 6,833 |
Rick
"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud
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Re: This site is deathly slow to load
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Joined: Feb 2002
Posts: 1,625
connoisseur
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connoisseur
Joined: Feb 2002
Posts: 1,625 |
Fred, can you a traceroute? (from a command prompt type traceroute www.axiomaudio.com)?
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
I tried that and traceroute isn't a command available on Vista.
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 484
devotee
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devotee
Joined: Oct 2006
Posts: 484 |
You should find that "tracert axiomaudio.com" will work just fine on Vista.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
That worked. Axiom was the 17th hop.
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Re: This site is deathly slow to load
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
yep, have to use tracert as mentioned by Kruncher,
Here are my results this evening.
C:\Users\Randy>tracert axiomaudio.com
Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1 2 * 62 ms 57 ms desm-dsl-gw04-196.desm.qwest.net [216.161.116.19 6] 3 86 ms 57 ms 103 ms desm-agw1.inet.qwest.net [75.160.210.25] 4 77 ms 59 ms 79 ms des-core-01.inet.qwest.net [205.171.159.33] 5 75 ms 86 ms 71 ms chp-brdr-03.inet.qwest.net [67.14.8.190] 6 * 73 ms 115 ms 63.146.27.18 7 79 ms 75 ms 75 ms vlan51.ebr1.Chicago2.Level3.net [4.69.138.158] 8 87 ms 79 ms 70 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189] 9 134 ms 120 ms 96 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 10 97 ms 97 ms 97 ms ae-11-11.car1.Montreal2.Level3.net [4.69.141.2] 11 122 ms 98 ms 108 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10] 12 * * * Request timed out. 13 121 ms 97 ms 157 ms axiom.vhost.prism19.com [184.107.117.165] 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 ^C
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331 |
Here's mine.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Here ya go Amy: Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms my.router [192.168.1.1] 2 17 ms 7 ms 7 ms 7.8.212.1 3 9 ms 7 ms 11 ms 67.231.222.229 4 11 ms 10 ms 11 ms 69.63.252.210 5 29 ms 44 ms 27 ms 69.63.248.194 6 29 ms 27 ms 27 ms xe-2-0-0.er1.lga5.us.above.net [64.124.128.193] 7 27 ms 27 ms 28 ms xe-1-1-0.cr1.lga5.us.above.net [64.125.26.161] 8 29 ms 31 ms 30 ms xe-0-0-0.cr2.lga5.us.above.net [64.125.29.42] 9 46 ms 29 ms 30 ms xe-2-2-0.cr2.dca2.us.above.net [64.125.26.105] 10 29 ms 36 ms 30 ms xe-1-0-1.er2.iad10.us.above.net [64.125.26.242] 11 104 ms 49 ms 49 ms above-level3.iad10.us.above.net [64.125.13.234] 12 53 ms 50 ms 51 ms vlan60.csw1.Washington1.Level3.net [4.69.149.62] 13 48 ms 51 ms 49 ms ae-62-62.ebr2.Washington1.Level3.net [4.69.134.145] 14 56 ms 55 ms 57 ms ae-3-3.ebr1.NewYork2.Level3.net [4.69.132.90] 15 57 ms 55 ms 54 ms ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254] 16 65 ms 55 ms 55 ms ae-6-6.ebr2.NewYork1.Level3.net [4.69.141.21] 17 59 ms 59 ms 58 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5] 18 39 ms 46 ms 35 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10] 19 32 ms 34 ms 32 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.126] 20 34 ms 33 ms 31 ms www.axiomaudio.com [184.107.117.165] I still think its Bob's fault.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
re-it-floater:~ carlilek$ traceroute www.axiomaudio.comtraceroute to web4.axiomaudio.com (184.107.117.165), 64 hops max, 52 byte packets 1 wireless_broadband_router (192.168.1.1) 3.943 ms 0.726 ms 0.656 ms 2 l100.washdc-vfttp-125.verizon-gni.net (173.66.170.1) 7.251 ms 6.733 ms 6.972 ms 3 g0-9-1-2.washdc-lcr-22.verizon-gni.net (130.81.180.190) 10.505 ms 8.824 ms 10.256 ms 4 so-14-0-0-0.res-bb-rtr2.verizon-gni.net (130.81.22.56) 9.445 ms 9.330 ms 10.129 ms 5 0.ae2.br1.iad8.alter.net (152.63.32.158) 9.738 ms 9.183 ms 10.304 ms 6 ae16.edge1.washingtondc12.level3.net (4.68.62.133) 14.228 ms 14.611 ms 11.967 ms 7 vl-3602-ve-226.ebr2.washington12.level3.net (4.69.158.38) 12.814 ms vl-3603-ve-227.ebr2.washington12.level3.net (4.69.158.42) 18.895 ms 19.411 ms 8 4.69.148.49 (4.69.148.49) 18.207 ms 22.343 ms 19.684 ms 9 ae-91-91.csw4.newyork1.level3.net (4.69.134.78) 17.322 ms 17.260 ms ae-81-81.csw3.newyork1.level3.net (4.69.134.74) 14.914 ms 10 ae-62-62.ebr2.newyork1.level3.net (4.69.148.33) 17.648 ms ae-92-92.ebr2.newyork1.level3.net (4.69.148.45) 14.592 ms ae-62-62.ebr2.newyork1.level3.net (4.69.148.33) 19.597 ms 11 ae-5-5.car1.montreal2.level3.net (4.69.141.5) 39.718 ms 39.983 ms 39.407 ms 12 te6-2.cl-core05.level3.mtl.iweb.com (4.59.176.10) 25.191 ms 26.819 ms 26.913 ms 13 te8-2.v0708.cl-car08.mtl.iweb.com (67.205.127.126) 30.316 ms 29.305 ms 30.230 ms 14 axiom.vhost.prism19.com (184.107.117.165) 27.901 ms 26.263 ms 25.751 ms 15 * * * 16 * * *
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Jun 2007
Posts: 4,357
connoisseur
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connoisseur
Joined: Jun 2007
Posts: 4,357 |
Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 15 ms 16 ms 15 ms 10.72.0.1 3 16 ms 15 ms 15 ms d226-3-57.home.cgocable.net [24.226.3.57] 4 14 ms 15 ms 14 ms xe-2-2-0.tor10.ip4.tinet.net [77.67.69.237] 5 24 ms 28 ms 25 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41] 6 22 ms 32 ms 32 ms iweb-technologies-gw.ip4.tinet.net [173.241.130. 106] 7 23 ms 27 ms 28 ms te8-2.v0701.co-core10.mtl.iweb.com [67.205.127.9 8] 8 26 ms * 24 ms te8-2.v0703.cl-core05.mtl.iweb.com [67.205.127.1 06] 9 26 ms 24 ms 48 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.12 6] 10 22 ms 23 ms 21 ms axiom.vhost.prism19.com [184.107.117.165] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.
Trace complete.
The only reasonable argument for owning a gun is to protect yourself from the police.
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
Yeah, Fred, yours is going over a fair amount more hops than ours.
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Feb 2002
Posts: 1,625
connoisseur
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connoisseur
Joined: Feb 2002
Posts: 1,625 |
Fred, our great programming guru is asking if you would mind taking a test? (There is no wrong answer, I promise, and your status on the boards will not be affected by the results.) http://www.axiomaudio.com/speedtest/ Also, are you using IE or FF or Chrome or another browser entirely? Thanks for working through this with us!
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Re: This site is deathly slow to load
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
1.31 down .80 up for me. We live almost 3 miles from the main box out in the country, so not to bad for our 1.5 DSL.
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 484
devotee
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devotee
Joined: Oct 2006
Posts: 484 |
7.77 down, 0.46 up here. Shaw cable. Speed accessing any part of the Axiom site has never been an issue here.
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331 |
30.03 Up, 5.65 Down, but I pay through the nose for it.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
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Re: This site is deathly slow to load
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Joined: Jun 2007
Posts: 4,357
connoisseur
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connoisseur
Joined: Jun 2007
Posts: 4,357 |
14.40 down, 1.05 up. I think this is Fred's fault. Everything else is Bob's !
The only reasonable argument for owning a gun is to protect yourself from the police.
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Re: This site is deathly slow to load
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Joined: Jun 2003
Posts: 6,833
axiomite
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axiomite
Joined: Jun 2003
Posts: 6,833 |
20.15 down 4.23 up, Comcast Cable wireless.
Rick
"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Fred, our great programming guru is asking if you would mind taking a test? (There is no wrong answer, I promise, and your status on the boards will not be affected by the results.) http://www.axiomaudio.com/speedtest/ Also, are you using IE or FF or Chrome or another browser entirely? Thanks for working through this with us! Awww. I was thinking you could at least bump my post count. I'm falling behind. OK. Drum roll please... And the answer is... I'm in park. Nothin. Nada. no up or down. Purgatory!
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Oh, wait. After 5 minutes, we have some action. Wohooo!! .03 mbps down. How long is this thing supposed to run? I don't have all night ya know.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Oh yeah, I'm using IE 8.
Interestingly, Axiom loads much more quickly on my other computer. Hmmm...
So, in a related conversation at work today I learned that the browser will actualy hold site routings. So, the first time I go to Axiom, my brower gets a route from my ISP. It then holds this and uses it for subsequent page loads.
Supposedly when you clear your cache, it also clears these routings?? Didn't do anything for me.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
Your coworker is wrong.
The browser will hold name server lookups. Routes are not controlled by your computer, they're controlled by the routers your traffic passes through.
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
3.79 down and 0.44 up for me.
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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Re: This site is deathly slow to load
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Joined: Jul 2006
Posts: 12,077 Likes: 7
Founder, Axiom Upgrade Club shareholder in the making
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Founder, Axiom Upgrade Club shareholder in the making
Joined: Jul 2006
Posts: 12,077 Likes: 7 |
30.03 Up, 5.65 Down, but I pay through the nose for it. I hope you had the up and down transposed. 16.25 down, 4.52 up, and I also spray violently out the nose.
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331 |
AH yes! Another senior moment. How embarrassing!!!!
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
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Re: This site is deathly slow to load
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Joined: Apr 2003
Posts: 16,441
shareholder in the making
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shareholder in the making
Joined: Apr 2003
Posts: 16,441 |
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Your coworker is wrong.
The browser will hold name server lookups. Routes are not controlled by your computer, they're controlled by the routers your traffic passes through. Thanks Ken. It could also be I misunderstood what he said. So it sounds like a routing table at my ISP is messed up for the Axiom site? I don't know where Axiom's physical server is, but I expect it is somewhere in Ontario, in which case I should not have so many hops to get there.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: Feb 2002
Posts: 1,625
connoisseur
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connoisseur
Joined: Feb 2002
Posts: 1,625 |
We're hosted in Montreal, but there's no reason to get there via LaGuardia . . . looking into it with our expert - stay tuned!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
It's 6:00pm on Wed night, and the Axiom site is just crawling slow. I had to load the initial page twice, because it wouldn't load at all the 1st time. It's probably that ufo they found around Mercury. Running tracert axiomaudio.com Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Cryo>tracert axiomaudio.com Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.0.0.1 2 <1 ms <1 ms <1 ms 192.168.1.254 3 40 ms 41 ms 41 ms adsl-71-158-237-254.dsl.ksc2mo.sbcglobal.net [71 .158.237.254] 4 41 ms 41 ms 41 ms 67.64.49.66 5 41 ms 41 ms 41 ms bb2-tg3-0.ksc2mo.sbcglobal.net [151.164.40.233] 6 51 ms 51 ms 52 ms gar26.dlstx.ip.att.net [12.123.16.85] 7 50 ms 51 ms 52 ms 4.68.62.229 8 51 ms 51 ms 52 ms vlan80.csw3.Dallas1.Level3.net [4.69.145.190] 9 51 ms 51 ms 51 ms ae-81-81.ebr1.Dallas1.Level3.net [4.69.151.150] 10 74 ms 73 ms 72 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117] 11 73 ms 73 ms 72 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193] 12 72 ms 72 ms 73 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177] 13 97 ms 97 ms 98 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 14 97 ms 97 ms 97 ms ae-11-11.car1.Montreal2.Level3.net [4.69.141.2] 15 92 ms 92 ms 91 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10 ] 16 93 ms 93 ms 131 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.12 6] 17 93 ms 93 ms 92 ms axiom.vhost.prism19.com [184.107.117.165] 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * ^C C:\Users\Cryo>
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
It's now about 9:30 cst. 3.5 hours later, and it still takes about 10 to 30 seconds to change pages on this site. No problem with other sites.
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
Wow, I only have a 1.5 DSL connection and pages are loaded fast. But again, I'm in Iowa, so a little closer to Dwight.
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
Still deathly slow for me from home. Here at work however, things load just fine. Hmm... the office is closer to Dwight.
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: Feb 2004
Posts: 1,863
connoisseur
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connoisseur
Joined: Feb 2004
Posts: 1,863 |
Fred, the site is always pretty fast for me, both at home and on my cell on 3G. I'm in Dallas.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
No problem with the speed this morning. Going fast for me now.
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 6,955
axiomite
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axiomite
Joined: Oct 2006
Posts: 6,955 |
I once explained Internet reliability to a crowd something like like this. It made sense for them because they were all school teachers. May not shine as bright here.
Surfing the Internet is like working in a daycare full of 2 to 5 year olds. Sometimes you can't keep up with them, sometimes they all take a nap. Sometimes the hyper kid can take a nap while the sluggish fat kid runs laps around the building. Each kid plays a part in the overall experience but no single daycare worker can expect to control every single kid at the same time, all by themselves.
If you are going to work in the daycare, you have to expect random results but if the entire daycare is unusually sluggish, you have a problem. Check for carbon monoxide. If one kid suddenly gets consistently slow when he used to always be fast, then get that kid checked out. If he is just taking a nap today but the other kids are fine, let him have his nap and go play with another kid.
In more realistic terms. The Internet is works by allowing all of the routers of the world to talk freely with each other, no matter what ISP owns them. Each router takes your information, checks to see where your sending it, then makes a decision as to what router further downstream it will send it to next.
This can happen many, many times from point A to point B. You travel through many ISPs and routers and any one of those hops along the way can get unusually busy or have a problem and slow things down. It is designed so that if any router has too big an issue, the traffic could travel another route and this happens often. The path you take to get from point A to B today could be very different from the path it takes tomorrow. The new path could be either more or less efficient for you.
This is in no way trying to diagnose any of the slow users problems above. Nor is it pointing or removing blame from any ISP, user or end point. I'm simply leading up to this.
My point, I'm bored on a conference call and when that happens, I often type way to much crap on here.
My other point is that when Internet problems are inconsistent, It is very difficult for the destination site to track down the cause when just a few people are experiencing slowdowns.
While I know nobody above pointed fingers, it's very easy to say that "Axiom's sight is slow tonight." While semantically, that can be said to be true, unless it is slow for all users at the same time, the actual physical item out there that is slow is most likely something way outside of their control.
With great power comes Awesome irresponsibility.
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Re: This site is deathly slow to load
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Joined: Mar 2005
Posts: 7,463 Likes: 1
axiomite
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axiomite
Joined: Mar 2005
Posts: 7,463 Likes: 1 |
I bet it's that darn kid who eats paste.
Always messes things up.
*********** "Nothin' up my sleeve. . ." --Bullwinkle J. Moose
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Re: This site is deathly slow to load
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
Yeah. I HATE that kid.
Awesome, Murph. So, the reason Joyce and I don't have kids is related to why I don't have everything networked? Cool! I always thought there was a relationship between those two!
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
And I thought it was due to that ufo someone discovered near Mercury. Time to put the tin-foil hat back on.
My problems with slowness on Axiom's site is usually fast, but occasionally it's slow and stays slow for hours. I mention it only so that Axiom can identify a potential problem and fix it for their other customers that are actually trying to look and buy something, and maybe getting frustrated at the site speed, making the experience a poor one.
But, given your description of the possible problem, it's something outside of their control anyway. Is there any other sites near Axiom that someone knows of, that they can give to me, so when I experience slowness, I can check my speed with that site also?
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Re: This site is deathly slow to load
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Joined: Feb 2006
Posts: 26
Big Kahuna hobbyist
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Big Kahuna hobbyist
Joined: Feb 2006
Posts: 26 |
Hey guys !
Sorry for not answering this thread sooner but I'm been watching it closely and working with Amie in the back-end to try and figure this one out.
I'm Mad Beggar (also knows as GG or Guillaume Giraudon if you want to get fancy) and I'm Axiom's CTO.
We have in the past months made some upgrades to our hosting hardware and connectivity to provide you all with a better experience. Most of you may have noticed a decent increase in performance on the boards since about a month ago.
I have to admit that the random hits in performance being reported by CatBrat and Fredk have me puzzled. At this time, we are suspecting some sort of routing issue in one of the mid-range or tier 1 carriers on the east coast, but as with most of these issues, its always hard to tell.
As such, I am reaching out to you all and requesting your assistance (on a voluntary basis of course :-) ) to help us troubleshoot this a little further.
Should any of you have the ability to consistently reproduce the slowness issue, I would like to have a remote desktop sharing session with you and a quick phone call so try and diagnose the issue from the offended end.
If you wish to volunteer, please get in touch with Amie with your availabilities and I will be delighted to give you a call and make your acquaintance.
Thank you all in advance for your help and thank you all for the traceroutes and speed reports.
Mad Beggar.
PS : Ajax => 30.03 Up, 5.65 Down ??? who's your provider ? Did you ask for that kind of upstream ?
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Re: This site is deathly slow to load
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Joined: Mar 2010
Posts: 3,596 Likes: 1
connoisseur
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connoisseur
Joined: Mar 2010
Posts: 3,596 Likes: 1 |
Hey, GG! Thanks for introducing yourself. You are our god and master! We appreciate everything you do to make Playland informative, useful and fun.
If I were not the only one here with such highly evolved manners and social skills, I'm sure there would be others to express their profuse thanks as well.
Sorry that Ian and Amie never mentioned the term "cretins" when they offered you the position.
Always call the place you live a house. When you're old, everyone else will call it a home.
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Re: This site is deathly slow to load
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Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331 |
PS : Ajax => 30.03 Up, 5.65 Down ??? who's your provider ? Did you ask for that kind of upstream ?
Oh SURE! Rub it in. Make fun of the old guy! OK! OK! I had a brain fart! (Hmmm? Along with the old guy card, should I play the Vietnam vet card or the deathly ill card, or both? ) Guillaume, welcome to the forum. Had you asked for this help a couple of months ago, I would have been your man. But, since the recent changes, happily, the site is blistering fast for me.
Jack
"People generally quarrel because they cannot argue." - G. K. Chesterton
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Re: This site is deathly slow to load
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Joined: Dec 2007
Posts: 7,786
axiomite
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OP
axiomite
Joined: Dec 2007
Posts: 7,786 |
I once explained Internet reliability to a crowd something like like this. blah, blah, blah... So, either Axiom's site is taking a nap, but just for me, or maybe one of my ISP's routers is sick. I think its the router. Do I give it meds, or just use a hammer?
Fred
------- Blujays1: Spending Fred's money one bottle at a time, no two... Oh crap!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
My connection is back to normal tonight. Fast as ever.
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Re: This site is deathly slow to load
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
As Mad posted (welcome, Mad!), I've seen noticeably faster load times as of approximately a month ago.
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: This site is deathly slow to load
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Joined: Jan 2011
Posts: 1,291
connoisseur
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connoisseur
Joined: Jan 2011
Posts: 1,291 |
i'm not even sure this site has ever been slow for me. maybe it's the fact that i don't live far away from Montreal, about 80 miles in a straight line.
there is one site that's slow every day during the afternoon, then i check here for comparison and Axiom is always ok.
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
The site hasn't been incredibly slow since I got FiOS!
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
It wouldn't be worth my time reporting it if I was just experiencing a little slowness, but having to try sometimes multiple times just to access the site, then anywhere from a 10 second to almost a 1 minute wait to change screens.
But last night, it was as fast as usual. I wouldn't say it was faster than it used to be.
And I have no idea what a FiOS is.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Here's a new tracer route that Axiom can compare with the slow one on page 4. The one on this page is fast.
Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Cryo>tracert axiomaudio.com
Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.1 2 <1 ms <1 ms <1 ms 192.168.1.254 3 41 ms 41 ms 41 ms adsl-75-21-51-254.dsl.ksc2mo.sbcglobal.net [75.2 1.51.254] 4 41 ms 41 ms 41 ms 67.64.49.65 5 41 ms 40 ms 41 ms 151.164.103.121 6 52 ms 52 ms 51 ms gar26.dlstx.ip.att.net [12.123.16.85] 7 91 ms 89 ms 89 ms 4.68.62.229 8 89 ms 89 ms 90 ms vlan70.csw2.Dallas1.Level3.net [4.69.145.126] 9 84 ms 84 ms 85 ms ae-71-71.ebr1.Dallas1.Level3.net [4.69.151.138]
10 92 ms 86 ms 87 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]
11 86 ms 86 ms 85 ms ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]
12 91 ms 92 ms 92 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189] 13 97 ms 97 ms 97 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
14 97 ms 97 ms 97 ms ae-11-11.car1.Montreal2.Level3.net [4.69.141.2]
15 93 ms 93 ms 93 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10 ] 16 92 ms 91 ms 92 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.12 6] 17 92 ms 93 ms 93 ms axiom.vhost.prism19.com [184.107.117.165] 18 * * * Request timed out. 19 * * * Request timed out. 20 ^C C:\Users\Cryo>
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
My connection to Axiom Audio is very slow again this afternoon. It took about 5 minutes just to pull up the first screen, and it still hadn't finished downloading before I clicked on the forum button. Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Cryo>tracert axiomaudio.com Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.0.0.1 2 <1 ms <1 ms <1 ms 192.168.1.254 3 42 ms 41 ms 41 ms adsl-71-158-235-254.dsl.ksc2mo.sbcglobal.net [71 .158.235.254] 4 41 ms 41 ms 41 ms 67.64.49.2 5 41 ms 41 ms 41 ms 151.164.103.123 6 52 ms 52 ms 51 ms gar26.dlstx.ip.att.net [12.123.16.85] 7 52 ms 51 ms 52 ms 4.68.62.229 8 51 ms 51 ms 51 ms vlan70.csw2.Dallas1.Level3.net [4.69.145.126] 9 52 ms 52 ms 52 ms ae-71-71.ebr1.Dallas1.Level3.net [4.69.151.138] 10 73 ms 73 ms 73 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117] 11 84 ms 74 ms 76 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193] 12 73 ms 72 ms 73 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177] 13 281 ms 208 ms * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 14 98 ms 99 ms 98 ms ae-11-11.car1.Montreal2.Level3.net [4.69.141.2] 15 92 ms 92 ms 91 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10 ] 16 92 ms 94 ms 93 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.12 6] 17 93 ms 93 ms 93 ms axiom.vhost.prism19.com [184.107.117.165] 18 * * * Request timed out. 19 * ^C C:\Users\Cryo>
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Still slow, but not as slow as it was earlier. Takes about 10 seconds to load a page now.
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Re: This site is deathly slow to load
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Joined: Apr 2007
Posts: 4,877
connoisseur
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connoisseur
Joined: Apr 2007
Posts: 4,877 |
Seems to be loading pretty quick for me.
-David
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Re: This site is deathly slow to load
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Joined: Jul 2009
Posts: 41
buff
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buff
Joined: Jul 2009
Posts: 41 |
25.81 Mbps Down, 4.82 Mbps Up.
No problems with the site or forums on my end.
I'm new here.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Back to normal fast ths morning.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
When I first attempted to load the home page tonight, I waited 10 minutes and it still hadn't loaded fully. I was able to view other sites during this 10 minutes normally. Tonight, it's sporadic. Sometimes fast, sometimes slow. Microsoft Windows [Version 6.0.6002] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Cryo>tracert axiomaudio.com Tracing route to axiomaudio.com [184.107.117.165] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.0.0.1 2 <1 ms <1 ms <1 ms 192.168.1.254 3 41 ms 41 ms 40 ms adsl-71-158-239-254.dsl.ksc2mo.sbcglobal.net [71 .158.239.254] 4 41 ms 40 ms 41 ms 67.64.49.1 5 41 ms 41 ms 41 ms bb1-tg3-0.ksc2mo.sbcglobal.net [151.164.40.85] 6 52 ms 51 ms 51 ms gar26.dlstx.ip.att.net [12.123.16.85] 7 52 ms 51 ms 52 ms 4.68.62.229 8 51 ms 51 ms 51 ms vlan90.csw4.Dallas1.Level3.net [4.69.145.254] 9 51 ms 51 ms 52 ms ae-91-91.ebr1.Dallas1.Level3.net [4.69.151.162] 10 73 ms 72 ms 73 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117] 11 76 ms 74 ms 74 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193] 12 72 ms 72 ms 74 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177] 13 95 ms 97 ms 96 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86] 14 96 ms 97 ms 97 ms ae-11-11.car1.Montreal2.Level3.net [4.69.141.2] 15 96 ms 100 ms 94 ms te6-2.cl-core05.level3.mtl.iweb.com [4.59.176.10 ] 16 93 ms 99 ms 92 ms te8-2.v0708.cl-car08.mtl.iweb.com [67.205.127.12 6] 17 93 ms 93 ms 92 ms axiom.vhost.prism19.com [184.107.117.165] 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 ^C C:\Users\Cryo>
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 6,955
axiomite
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axiomite
Joined: Oct 2006
Posts: 6,955 |
Note for Guillaume.
I was trying to email Axiom via the Sales Contact page today about a gift certificate that I purchased as I need to correct some information on it. After typing in my email and pressing [send] I received an error message indicating that I did not fill in the captcha correctly. However, your contact page does not have a place to either display or enter a captcha, thus making it impossible to send a message.
And if anybody from Axiom is reading this thread today, I would love to change the recipient info on the gift certificate I purchased this morning. I did not see a place to fill in the recipient info so I suspect that I probably breezed through the screens too quickly and erroneously entered my own address, thinking it was supposed to be my billing info or something.
I have left two voice mails and although it's not a big deal, I'd love to get this corrected before it goes out the door.
With great power comes Awesome irresponsibility.
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Re: This site is deathly slow to load
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Joined: Mar 2009
Posts: 93
old hand
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old hand
Joined: Mar 2009
Posts: 93 |
Murph I'll be happy to PM you with my personal info to make sure that Gift Certificate gets to a happy home.
M80v2,EP500v2,VP150v2,4xQS8v2,Algonquins V3 Denon 3808CI Oppo BDP-83 LG 55LW6500
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 6,955
axiomite
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axiomite
Joined: Oct 2006
Posts: 6,955 |
Thanks, very kind of you.
With great power comes Awesome irresponsibility.
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Re: This site is deathly slow to load
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Joined: Oct 2006
Posts: 6,955
axiomite
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axiomite
Joined: Oct 2006
Posts: 6,955 |
And if anybody from Axiom is reading this thread today, I would love to change the recipient info on the gift certificate I purchased this morning. I did not see a place to fill in the recipient info so I suspect that I probably breezed through the screens too quickly and erroneously entered my own address, thinking it was supposed to be my billing info or something. Taken care of, thanks for the call Brent !!
With great power comes Awesome irresponsibility.
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Re: This site is deathly slow to load
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Joined: Feb 2002
Posts: 1,625
connoisseur
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connoisseur
Joined: Feb 2002
Posts: 1,625 |
Thank you for the help with the form, Murph! Totally appreciated it!
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Re: This site is deathly slow to load
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Joined: Feb 2006
Posts: 26
Big Kahuna hobbyist
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Big Kahuna hobbyist
Joined: Feb 2006
Posts: 26 |
Hey Guys !
While I'm beeing quiet down here, dont think that I have forgotten about you all. I've been looking into all the traceroutes provided here and so far, nothing is out of the ordinary. I've been on the phone with some of the larger ISPs in north america (mostly TimeWarner, Comcast, Earthlink and Verizon) and have been running some tests with them. Unfortunetly for our inqueries, the results are all the same... everything is running fast and smooth.
Nevertheless, we're going to continue diggig.
Fred ? Are you still experiencing any issues ?
Kind regards,
MadBeggar
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Re: This site is deathly slow to load
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
Oh, believe you me, Fred has issues....
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
I've been trying around 30 minutes to get the Axiom site to load from 12:30 to 1:00pm today. Once it did finally load, I'm not having any speed problems. I also disconnected my Netgear router during that time and used only the modem, and there was no improvement in speed. During this time, access to all other web sites went fast as normal. Also it wouldn't load axiomaudi.com/speedtest either during this time. -------------- I just tried to run the speedtest again in another window, and it still hasn't loaded. I'm also experiencing extreem slowness with axiom site in this window also now.
Last edited by CatBrat; 12/24/11 07:05 PM.
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I think you have an ISP problem.
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
That could be. I've though of that. But, why would only Axiomaudio.com be slow while everything else is fast? I'm leaving info here for the web/network people to see. They are working on the problem, and I've been doing what they suggest.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
The axiomaudio.com/speedtest/ page looks like it has loaded, but it's blank. Can someone else verify that it's blank for them too?
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Re: This site is deathly slow to load
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Joined: May 2003
Posts: 18,044
shareholder in the making
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shareholder in the making
Joined: May 2003
Posts: 18,044 |
I am the Doctor, and THIS... is my SPOON!
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
That is weird. I've hit the refresh button several times and all I get is a blank screen that's black. There is no revolving icon on the tab that I usually get while it's waiting for something to load.
I'm using IE Explorer, version 9, if that matters.
Last edited by CatBrat; 12/24/11 07:22 PM.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
I switched to Google Chrome this time at home and, so far, no problems. The speedtest works and is 4.51 / 0.64.
Overall speed seems to have improved also. I'm going to keep using IE 9 for now. Then when I experience extreme slowness, I'll try Google Chrome and see if this fixes the problem.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
I've proven that it runs slow in Google Chrome at the same time it's running slow in IE.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
I put a video of my screen here on how slow it loads, but I just gave a link to my photobucket video, and it gives a person access to view all of my pictures at the same time, so I deleted it.
Last edited by CatBrat; 12/26/11 06:00 PM.
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Re: This site is deathly slow to load
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Here's the 1st 33 seconds of loading the AxiomAudio.com web site. My camera only holds 33 seconds of video. This is a private video on youtube, meaning it's non-searchable. http://youtu.be/uTgcfrHjD5I
Last edited by CatBrat; 12/26/11 06:37 PM.
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Re: This site is deathly slow to load
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Joined: Nov 2010
Posts: 901
aficionado
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aficionado
Joined: Nov 2010
Posts: 901 |
I would call your ISP.Sounds like your cat has gotten into your wires again.
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