Axiom Home Page Forums General Discussion The Water Cooler Forum slow?

Not the members.... the loading speed.

It's been slow at home of late, but I've had many tabs open in FireFox.

Now, though, I'm in RI, different computer, different IP, and it's still slow.

Anyone else?

Mark, did you drop your waffles on the keyboard?



Again.

Yep.

RI? That explains it. Traffic is always slow by the big blue bug.

I've had issues with the forums loading both at home and at work. Probably for the past 3-4 days. Some times, I will open a new tab (in Firefox) for a sub forum (like "The Water Cooler") while I look in "Technical Questions" and that tab never loads, or only partially loads until I hit Stop and then Refresh/Reload...

No problems here. Still loading quickly for me.

Same problem here Nick. I had this problem before the site upgrade, but after the upgrade I thought it was resolved as the forum was super snappy. However over this past weekend I have been experiencing the issue again. For example to reply with this post it took ~45sec to open the 'reply' dialogue. It does not matter whether at home or the office or which browser (I use both FF and Chrome). No idea why this happens, but I also open topics in new tabs so I can keep reading while things load.

And right after posting this it's back to 'super snappy' again. Go figure.

It must be going slow because my vacation countdown isn't moving very fast...

It's back to slow again in both FF and Chrome. Just wanted to point out if the web page admin is reading this, that it's not just the forum, it's the entire www.axiomaudio.com/ site that is slow. Other sites load at normal speed whil I am waiting for axiomaudio.com to load.

The day and site are both slow

Hi guys;

I'm so sorry! MadBeggar had the ISP change some routings to try and help out the people who were having speed issues. Did anyone actually see a speed increase? Or is everyone seeing it worse?

Arg!

Hi Amie, when were the routings changed?

For me I recall things starting to get slow again (after the site upgrade) towards the end of last week. However my memory is slow too so that is not the most accurate of data.

Although it working quickly as of this post.

Hmmm. The change was made yesterday. Madbeggar just asked the host to reverse the change but I'm sure it didn't happen that quickly.

It's been good at my end since the last big change. No problems here.

Using Chrome.

I haven't had any speed problems at home yesterday evening, but I wasn't on for very long.

And continuing to be quick for me now, although it was slow this morning.

Exactly what Dan said.... slow up till several hours ago but appearing to be substantially quicker now! (Though I'm not sure it's as fast as it was a couple of weeks ago!)

And back to slow again. No pattern to it that I can tell, just speeds up and slows down throughout the day. This'll be my last fish flip flop post on the subject unless I notice it remains the same for some days on end. I don't want to bore everyone with this (probably too late!)but want to give the Axiom site admin the feedback so they can solve the issue.

All the feedback helps us for sure - we're definitely not bored! Thanks for your time.

Rick, which way is your end facing? I don't want to be down wind of it.

Thanks

2 thumbs up! Err, I mean for Cam's joke.

For me there is a significant delay while all the Google+ and Facebook icons get loaded for each post. This is especially noticeable if you have your preferences set to show 50 or more posts per page.

Is there any way to turn off the +1 and Like buttons for posts?

The FB, twitter, and google+ icons are the last things to load here too... somewhat slowly. Not horrible, but noticeably slow.

the rest of the forum and all of the posts load instantly, then the fb icon, then the twitter and google chrome icons load simultaneously.

The social media buttons (+1, Facebook, and Twitter) are programmed to load separately after the main page has loaded, so they will not affect the main page load time at all.

Unfortunately there is not a way to turn them on and off.

North Carolina's good.

Even if they're loading separately, I can't scroll on the page until they're done loading, and it is holding me up quite often. It's cool that they're there, but I probably won't use them very often, personally. What do the rest of you guys think?

OK. Now the forums are working OK at work, but were still horrible from home. Using Firefox.

I have to hit "Stop" and "Reload" (or refresh) some times multiple times just to get a page to load.

Nick I'm still in a similar situation to you at home. I've switched to Google to resolve IPs and that has mostly sped things up (still not normal fast), but I find at times I can wait up to a minute for the complete page to load. Occasionally the browser goes into la la land and I'm left with a blank white screen or solid (Axiom not bsod) blue background. I had one page load after at least 5 minutes.

Strange stuff.

One last question on this - is the slowness new for everyone since . . . September? I'm just trying to establish definitively if it happened with our server move.

No it is NOT slow for me. It is a tiny bit slower than it was a few weeks ago, but it is much faster, for me, than it was before some change was made on, or around, November 11th last year. Before then, it would take 3 minutes or more to load the site. Now it takes only a second or so.

Hoooweeee, baby. It be slow dis morning.

I can't say for certain if it started in September, but if I was a guesser, I'd guess that be bout right.

Amie, I only noticed the REAL slowness within the last couple of weeks. Before then, it was zippy!

Weird Brian, it's slow for you but back to really fast for me.

I can't say if the slowness has been since September or not. Time is kind of a blur. Sorry that does not really help you Amie.

I've stayed out of the topic because I have had no problems that I noticed but since you asked, No. It might vary a bit from day to day but nothing to complain about here and small changes are just part of life on the Internet.

Good point Murph. So to clarify for Axiom, I am not referring to small changes - that I expect. For me 'normal speed' is anything from instantaneous to 5 seconds or so to load a thread, product page whatever. When I report 'slow' I am talking load times of 45 seconds to over a minute (and sometimes failure to load), not subtle differences.

Cheers,

This just started a couple of weeks ago. The upgrade happened, and if I recall correctly, the pages loaded just fine for at least a few days, but I too get (more specifically) completely white screens, or pages with just the Axiom logo on the top. And then I click on some other part of the forums and it is just fine. Not 100% of the times is it slow, but at least 50% of the topics or sub-forums have this issue randomly. Also, by slow, I mean that I am not even waiting for the page to finish loading before I try to stop it and try reloading again because it has been so long. Easily was 30 seconds or longer when I first experienced it. Now I just don't wait. It is obvious right away if the page is or isn't going to load. Sometimes it takes multiple "stops" and "reloads" to get it to work though.

My pages are universally taking about 10 seconds to load. Not as bad as what others are experiencing, but not the "almost instantaneous" it was for awhile.

Now that I am paying attention, my exerience is similar to Mark's.

Been long waits between clicks for me this afternoon.

It's slower than usual and occasionally I have prob's logging on.

I'm going to try to change from my current ISP's DNS to OpenDNS to see if things route faster. I will report back my results tonight.

Nice. Things are real snappy now that I changed my DNS on my internet router to Opendns... Quick and free sign up and done.

Been slow for me all afternoon, and now this evening.

That could be Amy. I don't know when my first post on the issue was. It's in another thread somewhere.

Still snappy since OpenDNS...

For reference, I haven't had a problem at home or at work. Of course, at home I've got FiOS and at work I've got godawful screaming fast.

That is why I started thinking maybe it was people's different providers, and thus DNS. Or maybe the AxiomAudio.com site was given a different IP address (not likely, but possible) and it hasn't replicated across the internet completely (each ISP varies in how often they update routing tables and DNS)... Again, these aren't very likely, but are possible.

With going to a different DNS host who advertises as the fastest DNS and most up to date, I'm seeing some really good results. It was terrible before I switched, and now it became instantly better.

Time will tell if it has lasting power to keep things moving...

No problems out my way

It's running fast for me this morning.

OK. So I got hit by 3 slow page loads this morning... Ugh.

I did notice that on 2 of them (didn't catch the 3rd) that it is waiting on some web page subcomponent from dl.dropbox.com... It waits, and waits, and waits, and then switches to loading from dl.dropbox.com, and waits, and waits, and waits... after about 3 minutes, I stopped the pages, reloaded, and got it to go...

SO something is loading from DropBox.com... A shared photo or something maybe?

Well, these are definitely causing a big delay for me in Firefox (latest version, on Windows 7). I am trying Chrome now, and it is much faster. I wonder why Firefox takes so long to load the buttons? I probably have too many addons.

Yea. I am getting delays on google-analytics.com and gstatic.com which both are somehow loading when I visit. I will try getting rid of some addons...

It's really odd because google analytics loads in the footer, and nothing at all loads from dropbox. I'm almost wondering if it could be someone's avatar that is in Dropbox? Nick, any idea if there are certain pages on threads that load more slowly? There may be a database way of checking the avatar paths but I will have to wait until Tuesday to find that out unfortunately.

Gotta be someone's avatar or picture on the dropbox front.

Umm... my avatar is in dropbox.. Let me move it.

Wouldn't that be funny if it was ALL YOUR FAULT!!!!???!????

Nope. Still the same here.

Good day everyone.

I've just completed another round of updates and tweaks to see if we can help out those of you with slow-forums issues out there.

Hopefully this latest round of changes will make everyone happy :-)

On a totally unrelated subject, for those of you who are interested, I recently found an interesting bug in Samsung TVs.
Any Series 6 or Series 8 TVs come with an ARC (Audio Return Channel) on HDMI2.
So I thought to myself : W00t !! Now my TV will relay audio based on the source I choose back into my Receiver !
Well, as it turns out, I was half right. The ARC will relay the audio from any source back to your receiver as long as your receiver is on HDMI2.... BUT IT WILL ONLY RELAY STEREO !!!
Why ? Well, as far as I can tell, it looks like the TV itself advertises its output as Stereo Only (since that's pretty much what's built-in to the damn thing).
Funny thing is that it does the same thing on Optical out.

Moral of the story, use your receiver as your HDMI switch instead.

Until my next appearance, I bid you all an excellent time.

MadBeggar.

The forum just got glacially slow for me about 5 minutes ago. I was trying to post a comment and I had to wait over 3 minutes for it to go through.

The forum just got glacially slow for me about 5 minutes ago. I was trying to post a comment and I had to wait over 3 minutes for it to go through.

There's an echo in here.

...echo in here.

This site muy muy slow dis mornin. Yesserday it was going fast.

Very odd - we tried a reset at about 6:40 am EST today and it seems to have negatively affected you! Apologies! Anyone else?

All is about the same for me, Amie. Much slower than a month ago... though maybe a bit faster than a week ago.

Maybe I shouldn't give "time" details, because I'm not exactly sure that they're accurate.

I CAN say that everything slowed down once the "Like" and "+1" changes were made.

Amie, stop wasting your time! The forum isn't slow, it's them. The forum only seems slow when I'm not here. So you can imagine how I feel.

Thanks for the laughs Bob and the update Mark and Brian. The caching should be finished now and we're hoping that does it - if not, plan . . . uh . . .j?

Still fast-loading for me.

There is new, very unimportant trait that I find mildly irritating. When I click on the title of a thread with new posts, the new page opens right on the first new post.

After a brief moment (1 second?) it snaps to an earlier post, sometimes as much as 3 posts earlier, and I have to go searching for the new one. Anyone else having a similar experience?

I know. Not very serious stuff, but I thought I would mention it because, on other forums, the page opens and STAYS on the first new post.

Jack, mine eventually goes to the new post, but only after going to the middle of the thread first, then stalling for several seconds, and finally going to the new post.

Even though it's only several seconds, it's irritating.

Premature page renderation?

Shouldn't that make things overly fast such that you would be onto the next page smoking a cigarette with your feet up before you even knew you finished the first one?

Mark, I made a change to how the forums' header renders on February 3rd . . . do you think the jumping & stalling started then?

Honestly, it's hard to say. I've been away from home much of the last few weeks, so there hasn't been consistency in the computer I use or in my frame of mind.

I would say that roughly this has been going on between 2 and 4 weeks.

Sorry I can't pin it down more, Amie.

And whoooooo is taking care of Buddy?????

You didn't get that UPS crate delivery?????!!!!!!

That sounds about right to me, Amie. I know it is a relatively recent phenomenon.

It's been really fast for me ,but last night was the first time ever that it was very slow to load.

Okay, I turned them off again. Incidentally, when I did that I put 'nofollow' tags on links in posts . . . it seems to have reduced the number of helpful golf posts we're getting. Wonder if I should take them off again?

Calm down, it's only the internet. You don't have a real problem until Joyce says those words to you.

I hit a couple of forum threads (this one included) that wouldn't load even after stopping and refreshing them.

Maybe just luck, but after about 8 unsuccessful attempts on this on and the one about Windows on an iPad, I went up to the URL in my browser (Firefox) and removed the '&gonew=1#UNREAD' piece. Sure enough, they both loaded just fine. I didn't get taken to the unread posts (obviously), and it could have just been coincidence... Just an observation.

Hi Amy,

Web servers are not my thing, but it seems to me that if the issue lied in your web server, html code or other local settings, then the problem would be much more universal.. or .. it points to a very specific combination of setting on your web server on concert with the settings of particular users that are not playing friendly with each other.

The first scenario may just be regional traffic flow issues and thus unfixable by Axiom. The second sounds more plausible as the tracerts I saw earlier did show the sometimes normal discrepancies but certainly there was no smoking gun. The second, unfortunately, is also a bigger, much more difficult chase, as I'm sure I don't need to tell you.

If this helps,
I have yet to see the lag some folks are mentioning so I once again tried multiple browsers from both work and home and could not replicate the issue. Both are from the same service provider but yesterday I was visiting a client in NB and had some time at lunch to poke around the board at lunch. Their PBX business is through us but they use a competing ISP, Rogers. Again no issues via the four browsers I have on my laptop.

Tracerouting to Axiom through Rogers gave me the expected extra few hops as it went through their core in the US to get to Ontario, as apposed to our direct route, but even then I did not see a noticeable difference in Axiom load times.

I'm not sure if this info helps at all as it broadens the mystery more than it narrows it down but I'll add it to the mix as sometimes knowing what is 'not' effected can be as important as what is being effected.

I don't think I ever logged in during my lunch tests yesterday. I doubt that mattered much but I'll add this detail just in case.

I've never experienced the slowness problem from work. Only from my home AT&T DSL connection.

I'm pretty sure that the forum is loading fast this morning....better than it has in many weeks!

I need to test it more to be sure.

Hurry up and post, guys!

It certainly felt fast last night.

Are you just asking for trouble

Yeah, pretty much.

Did it chafe?