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#397962 - 10/19/13 04:43 AM Re: New ADA 1500 problem [Re: radtek2]
CV Online   confused
Founder, Axiom Upgrade Club
shareholder in the making

Registered: 07/20/06
Posts: 11236
Loc: Richland, WA, USA
Originally Posted By: radtek2
Axiom is sending another ADA1500 to me....too bad they don't use Fedex I have had better luck with them as far as not having damaged goods arriving.


They've been using FedEx Ground for me for a long time now. They used to use Purolator/DHL. I'm not sure if they try to stick with one carrier and they've switched to UPS or not, but after DHL was being less than impressive with the handling of the packages, it resulted in me getting stuff via FedEx Ground.

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#397976 - 10/19/13 01:59 PM Re: New ADA 1500 problem [Re: radtek2]
SirQuack Offline
shareholder in the making

Registered: 01/29/04
Posts: 13339
Loc: Iowa
They have always used Fed Ex for me to Iowa, once they sent me a replacement EP500 amp that was in a boxed crate when it left Axiom, however, I got it in a cardboard box. Inside was splinters of a wooden box. I think the Fed Ex plane ran over the box and the amp was ruined.
_________________________
M80s-VP180-QS8s-EP600-2xEP350 Denon3808 Outlaw7700
M22-OWM22-VP100-Denon2805
Audio Nirvana

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#397978 - 10/19/13 03:06 PM Re: New ADA 1500 problem [Re: SirQuack]
radtek2 Offline
old hand

Registered: 08/05/04
Posts: 78
Loc: Yelm, WA
Originally Posted By: SirQuack
They have always used Fed Ex for me to Iowa, once they sent me a replacement EP500 amp that was in a boxed crate when it left Axiom, however, I got it in a cardboard box. Inside was splinters of a wooden box. I think the Fed Ex plane ran over the box and the amp was ruined.


How considerate of them to re-package the remains for you! wink
_________________________
M80s VP180 QS8 SVS PC13 Ultra & 20-39PCi
NAD T785HD Oppo95
AntiMode8033
ADA 1500 Amp
Pio 151

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#397979 - 10/19/13 03:18 PM Re: New ADA 1500 problem [Re: radtek2]
dakkon Offline
connoisseur

Registered: 02/08/04
Posts: 1846
Originally Posted By: radtek2
too bad they don't use Fedex I have had better luck with them as far as not having damaged goods arriving.


I am also not a fan of UPS. I talked with Brent a week or so ago about an order I have in. I usually have my FedEx shipments held at a local FedEx location... During our conversation Brent told me about the switch to UPS.

I'm sure axiom has a corporate agreement with UPS for damaged product during shipment..

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#398002 - 10/20/13 09:53 AM Re: New ADA 1500 problem [Re: dakkon]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1194
Loc: Alpharetta, GA
My new in wall M22's and VP100 were shipped UPS and all 3 boxes arrived with barely a smudge on them; no dented corners, tears, or holes.

This is not always the case with UPS, which I usually pronounce as OOPS!
ymmv
_________________________
Scott

My HT

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#398163 - 10/25/13 10:27 PM Re: New ADA 1500 problem [Re: radtek2]
jakewash Offline
shareholder in the making

Registered: 12/26/03
Posts: 10399
Loc: Calgary, Alberta
I heard Fed Ex and UPS are merging! The new name is FED UP!!
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Jason
-----------------
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#398174 - 10/26/13 07:26 AM Re: New ADA 1500 problem [Re: jakewash]
a401classic Offline
connoisseur

Registered: 11/29/06
Posts: 1194
Loc: Alpharetta, GA
Originally Posted By: jakewash
I heard Fed Ex and UPS are merging! The new name is FED UP!!

Like!
_________________________
Scott

My HT

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#399200 - 12/11/13 08:22 PM Re: New ADA 1500 problem [Re: radtek2]
radtek2 Offline
old hand

Registered: 08/05/04
Posts: 78
Loc: Yelm, WA
Where do I start? Last time I posted Axiom was going to send me another 3 channel ADA 1500 amp and 10/12 days later the UPS dude showed up and I watched him almost dropped it taking out of his truck! I rushed out and took it from him..."damn that's heavy" he said....looking at the condition of the box I thought you weren't the only one I bet who said that.

If you can believe it the condition of the box was in worse shape then the original one! I took pictures of it to send to Brent before it was opened just in case the amp was damaged I got it all hooked into my system and promptly threw a CD into the Oppo 95 and it sounded great but I quickly put in some multichannel material and wtf! No center channel shocked

I emailed Brent with all the pictures of the box it arrived in. His response was "unbelievable" To make a long story shorter as instructed I ended up taking the top plate off shooting some pics of only 2 blue LEDs lighting up. I explained that the distance this amp has to travel over land is not cutting it and I would gladly pay the extra to have it 2 day'ed to me via flying machine.

Brent agreed that going by wagon train that distance was not working and agreed to do 2 day shipping on the 3rd amp...no extra charge to me!!! grin Axiom is the greatest!

The 2 day thing worked as far as the very little harm done to the packaging. It took 2 days to get from Dwight On CA to Portland Ore. but 3 days to do the last 150 miles to my home...way to go UPS! But what really matters is it in working order, all 3 channels sing. I still have to run a calibration and then do some critical listening but from just doing an out of the box teaser it felt like the first time you fire up an engine that you just installed a super charger on. (old gear-head here) This baby wants run with the big dogs!
Again many thanks to Brent and crew for their assistance and upgraded shipping. smile
_________________________
M80s VP180 QS8 SVS PC13 Ultra & 20-39PCi
NAD T785HD Oppo95
AntiMode8033
ADA 1500 Amp
Pio 151

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#399201 - 12/11/13 08:31 PM Re: New ADA 1500 problem [Re: radtek2]
SirQuack Offline
shareholder in the making

Registered: 01/29/04
Posts: 13339
Loc: Iowa
I think there was a time where Axiom shipped stuff quicker than ground, but my memory is getting foggy after all these years. Ground sucks.
_________________________
M80s-VP180-QS8s-EP600-2xEP350 Denon3808 Outlaw7700
M22-OWM22-VP100-Denon2805
Audio Nirvana

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#399203 - 12/12/13 08:46 AM Re: New ADA 1500 problem [Re: radtek2]
Murph Offline
axiomite

Registered: 10/05/06
Posts: 6860
Loc: PEI, Canada
A retired co-worker friend of mine just quit his part time job with UPS that he was supplementing his pension with. He often commented that he didn't enjoy watching the disrespect given to parcels at his depot but the last straw was when he phoned in sick last week, something that he has only done twice throughout his entire working career, they demanded he come in and do a shuttle run instead of his regular route.

Nice UPS... Really nice!
_________________________
With great power comes Awesome irresponsibility.

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