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#120522 - 12/20/05 11:29 AM Re: Ideas on the noise I'm hearing from my new 500
pmbuko Offline
shareholder in the making

Registered: 04/02/03
Posts: 16298
Loc: Leesburg, Virginia
Page 8? It's on page 4 for me. (I upped my posts per page count in my preferences...)

But as to your mangled amp, my god!
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"I wish I had documented more…" said nobody on their death bed, ever.

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#120523 - 12/20/05 11:46 AM Re: Ideas on the noise I'm hearing from my new 500
SirQuack Offline
shareholder in the making

Registered: 01/29/04
Posts: 13344
Loc: Iowa
Thanks Peter, I forgot about that setting...
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M22-OWM22-VP100-Denon2805
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#120524 - 12/20/05 11:50 AM Re: Ideas on the noise I'm hearing from my new 500
EddyZ Offline
veteran

Registered: 04/22/05
Posts: 139
Good G*d, man!! It looks like it was accidentally sent to Underwriter's Lab's(UL)!!

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#120525 - 12/20/05 11:58 AM Re: Ideas on the noise I'm hearing from my new 500
bridgman Online   content
axiomite

Registered: 08/25/04
Posts: 5447
Loc: Bowmanville, Ontario, Canada
Or to Ilkka

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#120526 - 12/20/05 12:14 PM Re: Ideas on the noise I'm hearing from my new 500
Tharkun Offline
connoisseur

Registered: 01/05/05
Posts: 1039
Loc: Tracy, California
In one of the phone converstions with Randy yesterday, I metioned he could post the pics showing what an Axiom amp could look like after Ilkka had it at his place to review.
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#120527 - 12/20/05 02:49 PM Re: Ideas on the noise I'm hearing from my new 500
dllewel Offline
connoisseur

Registered: 06/20/05
Posts: 1189
Loc: Utah, USA
YIKES!!!

I don't know how FedEx is supposed to address this kind of problem. But packing it back up and sending it to you, in hopes no one would notice? It's insulting. I'm sure Amie has FedEx hot on this one as they ship enough merchandise that they should get some personal attention.

I'm sure Axiom is sending you another amp? And FedEx should throw in a partridge in a pear tree.

Funny that just the other day we were defending Axiom in that a loose wire or loose screw could result in shipping. Now I think no one would argue

Thanks for the pics Randy. It certainly was a story worth telling. Let me know which night I can catch the Dateline Investigation. Best wishes on getting the new new amp.
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M80s VP150 QS8s EP500s
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#120528 - 12/20/05 05:33 PM Re: Ideas on the noise I'm hearing from my new 500
snakeyes Offline
aficionado

Registered: 07/13/04
Posts: 828
Loc: Newburgh, NY
Thank God it was something that was replacable. those pictures are like faces of death for home theater equipment. hope you get the new amp before the holiday.
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#120529 - 12/20/05 05:59 PM Re: Ideas on the noise I'm hearing from my new 500
LightninJoe Offline
aficionado

Registered: 10/28/05
Posts: 558
Loc: Portland, OR
Wow. I've never seen anything like that. At least you can be certain that Amie will take good care of you.
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"That's some catch, that Catch-22." "It's the best there is." M22ti VP150 EP350 QS8 M3Ti

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#120530 - 12/20/05 06:10 PM Re: Ideas on the noise I'm hearing from my new 500
BrenR Offline
connoisseur

Registered: 12/10/03
Posts: 3602
Loc: Winnipeg MB Canada
Oddly, of all my shipments from Axiom via Purolator, I've had two of them damaged... one they managed to crush in a corner of a carton (and the corner of a speaker), the other they jolted a QS so badly it damaged a voice coil.

And it's not due to Axiom's packaging. I just get the feeling that the courier companies aren't taking the care they should.

I've had some luck recently with DHL for shipping. Time will tell whether or not they're truly any better than FedEx or Purolator.

Bren R.

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#120531 - 12/20/05 07:44 PM Re: Ideas on the noise I'm hearing from my new 500
jinhan Offline
veteran

Registered: 10/26/05
Posts: 156
What you are going through blows. I hope this will be rectified quickly, and FedEx won't give Axiom or yourself too much trouble. At least it didn't resemble my experience. I bought pair of Energy 2.4i in May 2005 on Ebay which was packed by the UPS Store and trashed by UPS. Neither of the speakers are functional. I'm still waiting to get my money back.

I starting using FedEx as a result of this; so far so good. Hopefully, what happened to you is an rare occurrence.

For those who want to see why I'm so passionately anti-UPS Store and Anti-UPS, here are some pics, mostly because of their poor customer service.

<img src="http://i28.photobucket.com/albums/c240/jhan1000/Speakers006.jpg">


Edited by jinhan (12/20/05 07:45 PM)

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