Also, I got them to waive about $150 worth of installation charges.
However, the techincian tried to charge me for a "pro internet installation" which consisted of plugged a coax cable from the wall into my modem that I already own. The modem was powered on and connected to my router which was already configured.
Needless to say, they wiped off the $30 charge after I told them what he actually "did"
The reason I'm on DSL right now, is because a few years ago, when I had Time Warner, Road Runner, install cable internet service (Already previously had cable TV, but cancelled it), the installer ran new cable from pole to house, then sat on couch while I did everything else. When he brought out the form for me to sign, there were some special codes, that only the company could understand scribbled on it. I signed it, then never got a bill. About 2 months later, I get a bill for something like $600. When I go to the office, they said I signed up for everything they had. I told then I did not, I just signed up for their internet service. They didn't believe me, so I canceled my service and agreed to pay for only what I said I asked for and used. But they still robbed me of about $150 over this amount. I refuse to go back there. That is the only other internet service company that's available in my area.
My life has been a poster child for the saying, "If it wasn't for bad luck, I'd have no luck at all."
Another case in point. Three months ago I got a fortune cookie that says, "Remember three months from this date. Good things are in store for you." Three months is this Thursday, October 13, 2011. I went to the dentist today, and discovered I need another root canal. The day the endodontist scheduled my root canal for is this Thursday, October 13.