Microsoft marketing is just complete fail. In my opinion the Zune is one of, if not the best portable media device you can get but nobody knows it. I don't have a problem with the iPod itself, but iTunes store is THE most expensive place to buy media on the web, yet more people go there than anywhere else. It just boggles my mind. Then add in how Apple fails to support ANYTHING old, you buy an iPod today and it might not be supported/updated in a matter of months (exaggeration, sorta). Microsoft still makes updates and improvements for my original Zune. Also in my opinion the iTunes software is one of the worst things I've ever used, while I think the Zune desktop software is one of the slickest things I've ever seen. But I'm a GUI snob and admit it.
Just a random rant of the day