Well I guess the dinner table may be a little awkward quiet for the next few nights, huh.
First I have to apologize to everybody for being so harsh, Monday wasn't a good day at all for and having a few on top of that after cleaning out my email didn't make for a good combination. I won't apologize however for bringing this up on the boards because just like the good, I believe the not so good experiences need to be shared as well.
I did speak with the Axiom folks both through PMs as well as on the phone and I simply cannot stress enough just how good these folks really are, which I already knew, so consequently the issue is resolved and taken care of.
Ian, thank you so much for taking a moment of your time to personally look into this.
Peter, thank you for your quick correspondence and resolving the matter ... you are certainly an asset.
JC, thank you for responding and I do believe now it may have just been a misunderstanding of the two languages.