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#48748 - 06/14/04 01:08 AM Re: Denon 2200 @ ecost
player8 Offline
aficionado

Registered: 01/19/04
Posts: 521
Loc: PHX/Flagstaff, AZ
Does anyone know if the DVM-1815 for $179 is a good deal at E-cost? Is it a good player? I'm more worried about the audio quality than the DVD capabilities (although I see it is quite the DVD player). I'm interested in the player for my dad for Father's day. He wants a universal player (he doesn't want to touch SACD's or DVDA's) that is a Denon because he bought a Denon reciever and likes to brand match. I would like to know if this would be a wise buy.

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#48749 - 06/14/04 09:14 AM Re: Denon 2200 @ ecost
jorge016 Offline
local

Registered: 02/11/04
Posts: 247
Loc: Minnesota
Jason, I had a similar experience with Ecost. My HK AVR125 was an absolute lemon-Ecost refused to provide anything except Harmon Kardon's phone number. It turns out that Ecost was not an authorized HK dealer, I did discover that PCMall is the parent company of Ecost and was an HK dealer. Harmon Kardon was great and decided to honor the warranty. After 3 visits to an authorized repair shop the receiver was deemed a lemon by Harmon Kardon and they sent me a new AVR130. Keep hammering on Denon-and if you paid with a credit card dispute the charges. My experience with Ecost was awful-price was great, but their service people were awful. (One lady in fact told me that it looked like I'd bought an expensive paperweight and that I should have read the fine print). Good luck
_________________________
M22's, VP150, QS4's, HK 630, HSU VTF3-MKII

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#48750 - 06/14/04 10:45 AM Re: Denon 2200 @ ecost
DoubleJ230 Offline
buff

Registered: 04/15/04
Posts: 44
Loc: Huntsville, AL
Ok...thanks for all the input guys. I watched a couple movies this weekend and the 2200 performed flawlessly. I will probably send it back though, just cause I am a little worried about that dent and what damage might have been caused. Thanks again for your help.
_________________________
Axiom Owner & War Eagle!!

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#48751 - 06/14/04 06:35 PM Re: Denon 2200 @ ecost
Ray3 Offline
connoisseur

Registered: 02/02/04
Posts: 2842
Loc: Rochester, NY
I thonk you will find that Denon does a pretty good job with service. Also. for the money saved, the occasional ding might occur, but is generally not the case. Try Denon service, but if the thing plays well, you might not be in too bad shape. Having said that, I would also prefer something pristine. It's unfortunate, because the majority of ecost input is positive.

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#48752 - 06/14/04 06:49 PM Re: Denon 2200 @ ecost
mwc Offline
aficionado

Registered: 07/21/02
Posts: 958
Loc: Texas(DFW)..that country to th...
Ray, don't thonk us!
_________________________
*Does your train of thought have a caboose?*

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#48753 - 06/14/04 06:59 PM Re: Denon 2200 @ ecost
Ray3 Offline
connoisseur

Registered: 02/02/04
Posts: 2842
Loc: Rochester, NY
I apologize Mike. Somtimes my thonk nerve causes severe, inadvertant thonking. If it's accompanied by a rash, it's pretty unbearable.

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#48754 - 06/17/04 12:40 PM Re: Denon 2200 @ ecost
DoubleJ230 Offline
buff

Registered: 04/15/04
Posts: 44
Loc: Huntsville, AL
Update: Sent my Denon 2200 back to Denon just to make sure nothing was wrong with it. It should get there by Monday. The dent didn't make me as nervous as the unit powering on and off by itself. Denon was actually pretty easy to work with and the service guy I talked to on the phone said it sounded like something was wrong with the power supply. When he said that, I figured I would send it to them so they could check it out. I hope to hear back from them soon once they receive the unit. Has anyone ever dealt with their service dept. If so, in general how long does stuff take for repair? Thanks guys!

Jason
_________________________
Axiom Owner & War Eagle!!

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#48755 - 06/17/04 02:19 PM Re: Denon 2200 @ ecost
Ajax Offline
axiomite

Registered: 12/30/03
Posts: 6251
Loc: Cleveland, Ohio
Thanks for reporting back. Though I'm sorry you have to be the rare one to have a problem with a refurb, it's very helpful to know just exactly what you go through in the event something similar should happen to one of us. It also enables us to give accurate advice to others. Please keep us posted. Thanks.
_________________________
Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton

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#48756 - 06/17/04 06:00 PM Re: Denon 2200 @ ecost
Ray3 Offline
connoisseur

Registered: 02/02/04
Posts: 2842
Loc: Rochester, NY
Jason, everything I've read about Denon service has been pretty positive. Turnaround time is a fucntion of what's there to work on before they get your unit, parts availability, difficulty in finding the problem, etc.

Ray

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