Well that's why it sucks to work for a school district!! I want to replace the hard drive myself but they usually don't let me. I keep complaining everyday until somebody shows up and then eventually the Dell guy shows up or they send me a hard drive.
To be honest I think the main problem isn't Dell but the district IT department. What I don't like about Dell is the contractors that they have in the Austin area, they suck. I usually can do a better job than they can and faster but I'm tied by the policies the district has... Are there any job openings in your company?
