If you are in North America the shipping is pretty much flawless. Purolator and FedEx do seem to enjoy kicking the shipping cartons around but damage is relatively rare. If there is a problem I think you will find Axiom customer service is literally so good it surprises people.
My first order was for a pair of M2s a couple of years ago and I thought I was nuts for ordering speakers over the Internet. Since then I have built up a 7.1 + stereo system one pair of speakers at a time -- every order arrived "like that" (snap fingers). The VP100 arrived with the box bashed in and a chip on the corner -- Axiom shipped a replacement speaker out the same day and included return waybills in that replacement shipment. You can see I had two VP100s for a day :
I think you will get a lot of positive responses here.
