Thanks for the kind words, Mark. My wife and I always try to treat the person we long-term hire as our close friend, or even like a family member.
We hired this young American woman as nanny shortly after moving to the US from Japan 12 years ago. She is still working as our full-time nanny today! Essentially, she raised our three daughters; they regard her more as an elder sister than as nanny. We are obviously very proud of our nanny. Everybody tells us that we are extremely lucky to find such an excellent nanny and then be able to keep her for 12 years. But I think this is largely due to my wife's ability to show respect and appreciation, and treat her as a family member and friend rather than a service provider. I am proud of my wife in these regards, too.
