I know the feeling. And then they want to buy and they are so scared of their own hearing that they buy overly expensive stuff just "to make sure" they have the best thing!
A friend of a friend was squeezed two days ago by a salesman to buy a 1K$ Marantz amp and 3K$ worth of Boston Acoustics.... Not that it is THAT BAD, but he could have paid less than half of that if his actual needs had been taken into account and if he had talked to me BEFORE buying. He asked me to validate his choice and was so pissed off when I gently asked for model numbers and specs...
Well...
