Sorry for the delay in getting back to you. I have no problems with the MX500 I'm just trying to learn how to configure it. I've got a satelite system from Dish network and can't find a code in the SAT library for it. I have not tried the "scan" method to discover one yet as I thought I'd ask the store I bought it from first. I also discovered that another problem I had was not the MX500's fault. I was trying to find the code that shuts off my Sony CD player and could find none. Then I looked at the original Sony remote and discovered that it can't turn the player on/off either!