The Factory Outlet is now the same product as the regular products except with a wait time, a five year warranty (instead of 10), and no option to Customize Yours. There are no longer any B-stock products in the Factory Outlet.

The B-stock store is now where the B-stock products are sold. They are put in the B-stock store on an as it happens basis and are graded depending on the severity and/or quantity of the scratch or dent. The warranty for B-stock is five years.

The Refurb Store is where the trade-ins are sold that come from the Up-grade program. These have a two year warranty.

Keeping the name the same for the Factory Outlet was a bit confusing but Amie liked the name and wanted to keep it; so what choice did we really have.


Ian Colquhoun
President & Chief Engineer