Don’t listen to Mojo. If he ran the business it would be out of business!
Axiom had/has a rep for always being helpful to everyone.
You just need to get in touch with the right person … but your timing couldn’t be worse …
Axiom is going though some major growing pains at the moment. Everyone is having issues with getting in touch with them.
What used be just a phone call seems to take many. All the people I’ve interacted with lately seem to be new and I think have to ask others on anything but a straightforward order. Although I’m guessing, I believe, the people who can answer you are overwhelmed with the Bryston integration. I’m also guessing that communications other than replies to orders confirmation emails are not being tracked and get lost. Unfortunately, that means a lot of emails and calls are going unanswered. This is not good for business and the higher up know it. I can only assume they are working on it.
