I noticed that Norah Jones mystery too. I didn't get that memo either.
A good salesman should allow you to play what ever you want if they want to make the sale. It sounds like the salesman wasn't comfortable playing unfamiliar material. I would've walked out without looking back. That’s like taking a test drive in a new car with a salesman telling you that he's going to drive and that you can’t. That ridiculous.
Most reputable sound shops will tell you to bring in some of your favorite CD’s to demo. That’s my experience anyway. I would call the store manager and complain , they might give you a voucher for 10% off or something.
