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#123696 - 01/17/06 10:23 PM Re: Going back to Yamaha??
ratpack Offline
connoisseur

Registered: 04/30/05
Posts: 1155
Loc: Alabama
I hate to hear of your bad luck. However, I'm not sure that Denon is the only brand that you would have had the same experience. I am surprised that the B&Ms would not honor the warranty. It is my understanding that they get paid the same for the warranty service whether or not you bought it from them.

Your situation really sucks!!!
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The Rat. M80s, VP-150, QS8s, SVS PC 20-39+, OPPO, Onkyo 703s, Harmony 880 Sony 60" SXRD HDTV

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#123697 - 01/19/06 01:11 PM Re: Going back to Yamaha??
littleb Offline
connoisseur

Registered: 08/03/03
Posts: 1235
Loc: Moorhead, Minnesota/US
I am now impatiently waiting for a SRA# from Denon. (finger rolling on desk top) kerthump, kerthump.

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#123698 - 01/19/06 01:16 PM Re: Going back to Yamaha??
pmbuko Offline
shareholder in the making

Registered: 04/02/03
Posts: 16220
Loc: Leesburg, Virginia
I'm going back to Yammi, Yammi, Yammi...

(with apologies to LL Cool J)
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#123699 - 01/19/06 01:40 PM Re: Going back to Yamaha??
Lorenzo1000 Offline
aficionado

Registered: 02/07/04
Posts: 537
Loc: Winterpeg
As I said before you have to keep after them so don't wait too long. Keep us informed.
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#123700 - 01/19/06 01:42 PM Re: Going back to Yamaha??
littleb Offline
connoisseur

Registered: 08/03/03
Posts: 1235
Loc: Moorhead, Minnesota/US
What's a Cool J. He must have been one of the O'Jays. I never did know their names.

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#123701 - 01/21/06 04:14 PM Re: Going back to Yamaha??
littleb Offline
connoisseur

Registered: 08/03/03
Posts: 1235
Loc: Moorhead, Minnesota/US
. . .and the trick to actually getting Denon to reply to you about getting service for your product is?

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#123702 - 01/22/06 03:09 AM Re: Going back to Yamaha??
Lorenzo1000 Offline
aficionado

Registered: 02/07/04
Posts: 537
Loc: Winterpeg
E-mail them everyday, if that doesn't work call their service center in New Jersey and bug them. Like I said you have to keep after them. The squeaky wheel gets the grease.
_________________________
2xM80 VP180 2xQS8 2xM3 HSU STF3 LG 60PS11 Denon 3808 ATI 1506 LCR 2xATI 1502 Oppo BDP-83

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#123703 - 01/22/06 09:58 AM Re: Going back to Yamaha??
ratpack Offline
connoisseur

Registered: 04/30/05
Posts: 1155
Loc: Alabama
You folks don't think very highly of Denon customer service, do you?

Is it really that bad?
_________________________
The Rat. M80s, VP-150, QS8s, SVS PC 20-39+, OPPO, Onkyo 703s, Harmony 880 Sony 60" SXRD HDTV

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#123704 - 01/22/06 11:16 AM Re: Going back to Yamaha??
Ascension Offline
veteran

Registered: 10/30/03
Posts: 128
Loc: Hutchinson, KS.
I have a question on my yamaha receiver. I am soon getting a pair of m60ti to replace my booze 301 bookshelf speakers. About a month ago, one of my little nephews turned up the volume on my yamaha rxv596 to the max for about 5 seconds. Now every once in a while I get a crackling sound out of my right channel. My question is, do I need to get a brand new receiver (or seperates), or can I add a two or five channel amp on my 5.1 receiver on the preouts section to fix this problem?
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#123705 - 01/22/06 11:49 AM Re: Going back to Yamaha??
Ajax Online   content
axiomite

Registered: 12/30/03
Posts: 6212
Loc: Cleveland, Ohio
I would suspect that a short period of high volume would be more likely to damage a speaker than the amplifier.

So, the first thing to do, if you've not already done so, is to ascertain if the damage is in the receiver's right channel, or in the right main speaker. Switch the connections to your speakers so that the left main is being driven by the right channel of your receiver. If the crackling is still in the right hand speaker, i.e., the one now being driven by the left hand channel of your receiver, then the excess volume damaged the speaker and not the receiver. If this is the case, the new M60s will certainly solve the problem.

However, if the crackling is now in your left main speaker, i.e., the speaker being driven by the right channel of your receiver, then the problem is indeed in your receiver. Problem is, we can't know if the damage is in the preamplifier section of the right channel, which would necessitate a new receiver (or separates), or in the right channel amplifier section, which would permit using your current receiver as a preamplifier to another amplifier. The only way to be certain would be to hook up your receiver, as a preamp, to a separate amplifier to see if you still get the crackling.



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