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Re: Going back to Yamaha??
#123696 01/18/06 03:23 AM
Joined: Apr 2005
Posts: 1,155
connoisseur
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Posts: 1,155
I hate to hear of your bad luck. However, I'm not sure that Denon is the only brand that you would have had the same experience. I am surprised that the B&Ms would not honor the warranty. It is my understanding that they get paid the same for the warranty service whether or not you bought it from them.

Your situation really sucks!!!


The Rat. M80s, VP-150, QS8s, SVS PC 20-39+, OPPO, Onkyo 703s, Harmony 880 Sony 60" SXRD HDTV
Re: Going back to Yamaha??
#123697 01/19/06 06:11 PM
Joined: Aug 2003
Posts: 1,235
L
littleb Offline OP
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I am now impatiently waiting for a SRA# from Denon. (finger rolling on desk top) kerthump, kerthump.

Re: Going back to Yamaha??
#123698 01/19/06 06:16 PM
Joined: Apr 2003
Posts: 16,441
shareholder in the making
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shareholder in the making
Joined: Apr 2003
Posts: 16,441
I'm going back to Yammi, Yammi, Yammi...

(with apologies to LL Cool J)

Re: Going back to Yamaha??
#123699 01/19/06 06:40 PM
Joined: Feb 2004
Posts: 537
aficionado
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As I said before you have to keep after them so don't wait too long. Keep us informed.


2xM80 VP180 2xQS8 2xM3 HSU STF3 LG 60PS11 Denon 3808 ATI 1506 LCR 2xATI 1502 Oppo BDP-83
Re: Going back to Yamaha??
#123700 01/19/06 06:42 PM
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Posts: 1,235
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littleb Offline OP
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What's a Cool J. He must have been one of the O'Jays. I never did know their names.

Re: Going back to Yamaha??
#123701 01/21/06 09:14 PM
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littleb Offline OP
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. . .and the trick to actually getting Denon to reply to you about getting service for your product is?

Re: Going back to Yamaha??
#123702 01/22/06 08:09 AM
Joined: Feb 2004
Posts: 537
aficionado
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Posts: 537
E-mail them everyday, if that doesn't work call their service center in New Jersey and bug them. Like I said you have to keep after them. The squeaky wheel gets the grease.


2xM80 VP180 2xQS8 2xM3 HSU STF3 LG 60PS11 Denon 3808 ATI 1506 LCR 2xATI 1502 Oppo BDP-83
Re: Going back to Yamaha??
#123703 01/22/06 02:58 PM
Joined: Apr 2005
Posts: 1,155
connoisseur
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You folks don't think very highly of Denon customer service, do you?

Is it really that bad?


The Rat. M80s, VP-150, QS8s, SVS PC 20-39+, OPPO, Onkyo 703s, Harmony 880 Sony 60" SXRD HDTV
Re: Going back to Yamaha??
#123704 01/22/06 04:16 PM
Joined: Oct 2003
Posts: 130
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Posts: 130
I have a question on my yamaha receiver. I am soon getting a pair of m60ti to replace my booze 301 bookshelf speakers. About a month ago, one of my little nephews turned up the volume on my yamaha rxv596 to the max for about 5 seconds. Now every once in a while I get a crackling sound out of my right channel. My question is, do I need to get a brand new receiver (or seperates), or can I add a two or five channel amp on my 5.1 receiver on the preouts section to fix this problem?


2 = M60,4 = QS8's,1 = VP150,1 = EP350,1 = EP500
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Re: Going back to Yamaha??
#123705 01/22/06 04:49 PM
Joined: Dec 2003
Posts: 6,331
axiomite
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axiomite
Joined: Dec 2003
Posts: 6,331
I would suspect that a short period of high volume would be more likely to damage a speaker than the amplifier.

So, the first thing to do, if you've not already done so, is to ascertain if the damage is in the receiver's right channel, or in the right main speaker. Switch the connections to your speakers so that the left main is being driven by the right channel of your receiver. If the crackling is still in the right hand speaker, i.e., the one now being driven by the left hand channel of your receiver, then the excess volume damaged the speaker and not the receiver. If this is the case, the new M60s will certainly solve the problem.

However, if the crackling is now in your left main speaker, i.e., the speaker being driven by the right channel of your receiver, then the problem is indeed in your receiver. Problem is, we can't know if the damage is in the preamplifier section of the right channel, which would necessitate a new receiver (or separates), or in the right channel amplifier section, which would permit using your current receiver as a preamplifier to another amplifier. The only way to be certain would be to hook up your receiver, as a preamp, to a separate amplifier to see if you still get the crackling.





Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton
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