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EP500 Sub On for 24 hours hot to the touch Normal?
#128264 02/14/06 04:32 AM
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I have had the EP500 for over a month now. The bass has been great...I have been turning it off after each use. Last time I forgot to power it off in the back it stayed on with no input for about 24 hours..I reached over in the back to touch the metal amp plate...WOW it is pretty dam hot..like 150 F just a hair under burining the finger...

Are your EP500's running that hot with no input? I cannot imagine leaving it on all the time this hot???

Thanks Vince

Re: EP500 Sub On for 24 hours hot to the touch Nor
#128265 02/14/06 04:36 AM
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It should definitely not be running that hot. I'd call Axiom as soon as you can to troubleshoot.

Re: EP500 Sub On for 24 hours hot to the touch Nor
#128266 02/14/06 04:51 AM
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I did not measure with a temp probe, but its pretty hot...is your sub metal plate room temp with no input after 24 hrs?

I'll call Axiom tomorrow...
Thanks Vince

Re: EP500 Sub On for 24 hours hot to the touch Nor
#128267 02/14/06 04:52 AM
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That's a problem, I've had my ep500 for a month, it's never been off and it's barely warm. The manual says to leave it on unless leaving for an extended period of time.


A computer once beat me at chess, but it was no match for me at kick boxing.
Re: EP500 Sub On for 24 hours hot to the touch Normal?
#128268 02/14/06 05:10 AM
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You should not have to turn your sub off each time your done with it, I leave mine on all the time. Everthing if hooked to a tripplite HTPowerBar10 Surge/Conditioner. I don't recall my amp plate ever getting hot, I'll have to check it out the next time I go downstairs...


M80s VP180 4xM22ow 4xM3ic EP600 2xEP350
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Re: EP500 Sub On for 24 hours hot to the touch Nor
#128269 02/14/06 06:26 AM
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Something's not right. Callum Axiom. They fixum right up.


Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton
Re: EP500 Sub On for 24 hours hot to the touch Nor
#128270 02/14/06 05:30 PM
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Axiom Customer Service left me a voicemail..that its normal leave it on all the time per manual....I guess I will call them back based on what you guys have stated here............

Thanks Vince

Re: EP500 Sub On for 24 hours hot to the touch Nor
#128271 02/14/06 05:39 PM
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Vince, I would certainly call them back, leaving the sub on is normal, but for it to get that hot is not.


A computer once beat me at chess, but it was no match for me at kick boxing.
Re: EP500 Sub On for 24 hours hot to the touch Nor
#128272 02/14/06 05:45 PM
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I called Axiom back...they agreed that is way too hot..... they are putting me in touch with the EP500 lead design engineer in the next hour or so...They said we will make things right!!

That's Customer Service!!!!!!!!!!!!
I'll keep you posted...........
Thanks for the help,
Vince

Re: EP500 Sub On for 24 hours hot to the touch Nor
#128273 02/14/06 05:52 PM
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Guys,

Axiom is mailing me a new upgraded amp assembly tomorrow. I will perform a 1 for 1 swap out.....ship them back the toaster amp.

Hopefully this solves the heat issue.....

That's top notch service........
Vince

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