 Best customer service ever!!!
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Joined: Mar 2004
Posts: 28
hobbyist
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OP
hobbyist
Joined: Mar 2004
Posts: 28 |
My wife had thrown a water bottle at me but I dodged it and guess what it hit? One of my m80 midranges can you say OUCH.
Well I called Joe and asked if I could order one of the midranges and he said he would still cover that under warranty
even when I told him someone damaged it! Wow I bet no other company would do that. Long live AXIOM!!!!!
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Re: Best customer service ever!!!
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Joined: Jan 2004
Posts: 3,016
connoisseur
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connoisseur
Joined: Jan 2004
Posts: 3,016 |
cool deal.. once again, axiom really going above and beyond..
bigjohn
EXCUSE ME, ARE YOU THE SINGING BUSH??
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 Re: Best customer service ever!!!
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Joined: Jan 2004
Posts: 7
regular
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regular
Joined: Jan 2004
Posts: 7 |
Thats one of the reasons that Axiom is a hidden gem in the audio industry. Cheers Axiom for just being a flat out great company.
"Red M&M, blue M&M their all the same in the inside"
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 Re: Best customer service ever!!!
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Joined: Aug 2003
Posts: 1,235
connoisseur
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connoisseur
Joined: Aug 2003
Posts: 1,235 |
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Re: Best customer service ever!!!
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Joined: Apr 2003
Posts: 16,441
shareholder in the making
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shareholder in the making
Joined: Apr 2003
Posts: 16,441 |
Yes, yes! Do tell what caused that bottle to come flying at your noggin! 
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Re: Best customer service ever!!!
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Joined: Feb 2004
Posts: 2,854
connoisseur
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connoisseur
Joined: Feb 2004
Posts: 2,854 |
Generally, I suggest that selling the wife solves most HT constraint related issues. In this case, the main driver is clearly based on physical danger and quick action is warranted. I might also suggest a discount to speed the process along. 
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Re: Best customer service ever!!!
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Joined: Sep 2002
Posts: 1,488
connoisseur
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connoisseur
Joined: Sep 2002
Posts: 1,488 |
i wish everyone had a warranty like that!
Imagine if car companies had one like that. You crash your car "yeah, thats under warranty" have em send you a brand new one! Something defective being replaced but something damaged from throwing stuff in the house, now thats a new one.
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Re: Best customer service ever!!!
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Joined: Feb 2004
Posts: 120
veteran
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veteran
Joined: Feb 2004
Posts: 120 |
sorry, i have to ask...
why did your wife throw a water bottle at you? haha
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Re: Best customer service ever!!!
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Joined: May 2003
Posts: 1,951
connoisseur
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connoisseur
Joined: May 2003
Posts: 1,951 |
...because she couldn't find a knife!
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Re: Best customer service ever!!!
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Joined: Mar 2004
Posts: 28
hobbyist
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OP
hobbyist
Joined: Mar 2004
Posts: 28 |
what bigwill said..haha well the story is I hit her on the mouth by accident while we were play fighting and there you go
all hell broke loose. Its not play fighting anymore once they get hurt by accident then after it turns into a smackdown..hehe
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