I called our internet provider today to schedule a repair(resetting and restarting didn't work).
I was asked to complete a brief survey at the end of the call and I did.
The first question was "was your problem resolved?" Hit 1 for yes 2 for no.
My problem is everyone's problem (the entire local service is down) so I pushed 2. The phone went dead for a second and then a dial tone started. Yep, customer service at its finest.
I stayed on the line for +/- 5 seconds longer than most would and their system reset and started over with "was your problem resolved..."
Not sure which is better,a little extra money in the account or days off.