I called our internet provider today to schedule a repair(resetting and restarting didn't work).
I was asked to complete a brief survey at the end of the call and I did.
The first question was "was your problem resolved?" Hit 1 for yes 2 for no.
My problem is everyone's problem (the entire local service is down) so I pushed 2. The phone went dead for a second and then a dial tone started. Yep, customer service at its finest.
I stayed on the line for +/- 5 seconds longer than most would and their system reset and started over with "was your problem resolved..."
"Don't panic" they say...