If it makes you feel any better...I bought a AVR7300 which arrived at my home damaged and inoperable. I called HK and they sent me a replacement which was like new. The trend would seem to dictate that the first time is not the best with them.
I agree on the DEAD batteries...they pulled that on me too! HK remanufactured Quality Standards are definitely not up to par in my book. I will definitely think again before buying refurb from them.
GOOD LUCK!
------------------------------------- Denon 4308 M80x2,VP150,EP600,4xQS8
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