Hi Erik and all,
I did a little research with my colleague, Amie, at Axiom, and turns out you are correct. It's all location-dependent with the various couriers.
As Amie put it: "So FedEx Peoria may be a mess, but DHL is golden there, and then in the next town over that might not be the case. Not much we can do about it really."
(Note: "FedEx Peoria" is just for illustration.)
Axiom is working on a new service option we hope to have built into the customer check-out by mid-summer. It would let customers pay extra to ship with certain couriers.
For example, if a customer wanted FedEx home delivery between 5pm and 7pm, that service could be added for a charge of $7.
Alan
