My Gripe for Couriers is normally with UPS. I tracked a missing order today only to find out it was being held at my local depot for pickup since the 14th. Problem is, I never got a call, card or anything to say it was there. their policy is to only hold it for pickup for 5 days so in that way I am lucky they also got sloppy on that part.
I always write "Hold for pickup at depot" in my shipping instructions, but it never, never works. This time I guess it did work but how am I supposed to know when it's arrived unless I track it every day.
Rant over.
Axiom, I think an option to choose the courier that works best for you, would be most welcome.
