Re: Just received my M80's but I have a problem...
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Joined: Feb 2007
Posts: 427
devotee
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OP
devotee
Joined: Feb 2007
Posts: 427 |
I called Axiom but JC isn't in today. I spoke to Brent and forwarded him the link to this thread. I can wait until tomorrow once JC is back in the office though.
It's true I'm a little disappointed but I'm not that concerned as I'm sure Axiom will handle this properly.
I'm so tempted to hook them up but have decided not to at the moment. If I'm not going to keep them then I shouldn't use them, it wouldn't be right.
Oddly I was expecting the M80's to be much bigger than the M60's but they really aren't that much bigger. Maybe an 1.5inches taller and deeper. Definitely like the magentic covers.
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Re: Just received my M80's but I have a problem...
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Joined: Jun 2003
Posts: 8,488
axiomite
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axiomite
Joined: Jun 2003
Posts: 8,488 |
Bruno, respectfully, there's no way for us to know what the overall percentage of defects/complaints is, or how it compares to historical measurements, or if there is a correlation between forum traffic and the overall QC at the company.
I just don't see the point in "piling on" here. Publicly posting this stuff before the vendor has had a chance to do the right thing tends to establish perceptions that may not be accurate.
I think it would be more gracious to give our hosts the benefit of the doubt.
bibere usque ad hilaritatem
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Re: Just received my M80's but I have a problem...
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Just CALL them.
I think everybody who isn't Daniel needs to just relax a little. Remember, we only hear about problems, and if this was "normal", Axiom wouldn't be in business. Take 3 big deep breaths. Gasp..wheeze. Gasp..wheeze. Gasp..wheeze. There. I feel marginally better.
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Re: Just received my M80's but I have a problem...
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Joined: Feb 2007
Posts: 427
devotee
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OP
devotee
Joined: Feb 2007
Posts: 427 |
Just got an email from Brent. He is reordering a new pair for me and said I should go ahead and use them until the replacements arrive. I informed him I still have my M60's so no need to use them.
Problem solved as I expected.
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Re: Just received my M80's but I have a problem...
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Joined: Jun 2008
Posts: 769
aficionado
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aficionado
Joined: Jun 2008
Posts: 769 |
Tom, I was also talking from personal experience. I agree with you and we shouldn't make bad publicity for Axiom (I love my speakers ) but something is up lately with their QC. As I mentioned, Axiom had always made everything right in the end and I'm sure this time will be no different. Edit: I'm a slow typist (and I'm typing at work ). And yes, as expected!
Last edited by bdpf; 04/06/11 06:13 PM.
Bruno M80s/VP180/QS8s/EP600/AVR-890 ------------------------------------ "The problem is choice..."
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Re: Just received my M80's but I have a problem...
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Joined: Mar 2001
Posts: 59
buff
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buff
Joined: Mar 2001
Posts: 59 |
Hi Daniel,
Axiom will take care of this issue immediately. Your patience is appreciated.
Brent Tombari Axiom Audio Expert
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Re: Just received my M80's but I have a problem...
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Joined: Jan 2006
Posts: 683
aficionado
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aficionado
Joined: Jan 2006
Posts: 683 |
THAT's what I'm talkin 'bout!
Epic 80 / SVS PB13 Ultra Denon 3805 / M2200 Outlaw Monos / Sammy 55" LED
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Re: Just received my M80's but I have a problem...
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Joined: Nov 2005
Posts: 1,236
connoisseur
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connoisseur
Joined: Nov 2005
Posts: 1,236 |
M3 and M80
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Re: Just received my M80's but I have a problem...
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Joined: Nov 2005
Posts: 1,236
connoisseur
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connoisseur
Joined: Nov 2005
Posts: 1,236 |
I didn't know that George Lucas worked for Axiom.
M3 and M80
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Re: Just received my M80's but I have a problem...
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Joined: Sep 2004
Posts: 5,422
axiomite
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axiomite
Joined: Sep 2004
Posts: 5,422 |
I didn't know that George Lucas worked for Axiom. +1 Glad it was taken care of. Those looked like they were used and not new by the imperfections. AS expected, Axiom will make it right.
Farewell - June 4, 2020
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