I don't think you would have to worry about getting a refurbed unit from H/K.I would have to guess the one you just got was messed up by the carrier not by H/K.No matter where you bought it from there was always a chance of it getting damaged by the carrier.At least they are standing behind their product.

Rick


"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud