I have a few instances of the same issue, and these were all out of NY, they ignore emails and phone calls to cancel the order. Then ship it weeks later and when I refuse delivery, it gets thier attention and they start talking to me. I refuse to pay the shipping charges they tell me I will need to pay. I just contact the credit card company, usually American Express and they deal with the seller. Usually takes 30 to 45 days, but I always get my 100% credit, and till the dispute is settled, my account shows the charge, but I'm charged no interest or fees.
