Are you getting any output from the sub, try playing something 5.1 just to check that it’s working and getting a signal. When I move to the house I freaked out because nothing came out of the sub when I ran test tones. Turned out I hooded up to the line out rather than the line in on the sub.

Also I’m not sure since It’s been a while since I’ve run it but you might have to set the subwoofer to “yes” in the setup menu.

3M80 2M22 6QS8 2M2 1EP500 Sony BDP-S590 Panny-7000 Onkyo-3007 Carada-134 Xbox Buttkicker AS-EQ1