Or like having a bolt shear off because of shoddy quality control at the factory causing a whole wheel assembly to fall off while traveling at 55mph, right? Not saying at all that Axiom makes poor equipment, but maybe the guy got a bum amplifier to begin with. You don't know, I don't know. Stating that "don't expect Axiom to pay for it" without knowing any facts is a little harsh, especially on a newbie.
What kind of a power surge are we talking about? Lightning strike or a clothes drier kicked in?