My wife and I were unpleasantly surprised to find out yesterday morning that a checking account was wiped clean of over $1k and because we have overdraft protection an additional $400 was taken from savings by an electronic draft from our bank to another bank, the copy of the inter-bank check in question had our account number but another person's name and address. The loss claims person from our bank took all of the information from us via the telephone (holiday) yesterday and said to make a visit to our bank in person first thing this morning to close and change accounts.
It took us a couple of hours in our bank closing and re-opening accounts and trying to find out the bottom of the issue and was told on several occasions that it looks to be fraud on the individual who was listed on the check and he was indeed a member of our bank but wouldn't go into any details regarding the individual. After all of the time spent in the bank the last document we signed was a signature card which had our SS numbers along with our names, address and our account information, while overlooking this document that our bank just printed from their computer we noticed everything was absolutely correct except our address ... which happened to be listed as the very same address as the person who was listed on the original check!
She couldn't explain it.
